Restaurant Manager

1 week ago

North York, Canada Chiang Mai Thai Restaurant Full time

Join the_**Chiang Mai Thai Kitchen & Bar**_ Management team

**Who are we?**

At Chiang Mai, we focus on keeping our food authentic by using premium ingredients and seasonal items grown locally. What we are trying to bring to the city is Thai food at its best. Paired with our elevated cocktails, it's guaranteed to make any night out special.

**Overview**

We are seeking a highly motivated and experienced shift manager to join our team at Chiang Mai York Mills. As a Shift Manager, you will play a crucial role in ensuring the smooth operation at our Liberty Village location. This position requires strong leadership skills, excellent customer service, and the ability to thrive in a fast-paced environment. If you have a passion for the hospitality industry and enjoy working in a team-oriented setting, we would love to hear from you.

**Expectations**
- Oversee daily operations during assigned shifts, ensuring efficient and effective service delivery, and take out flow including third party platforms
- Help staff during the service where it is needed including; bar, serving, hosting, packing, and bussing
- Train, supervise, and motivate staff members to provide exceptional customer service
- Support their team and ready to develop the team’s skills, performance and goals
- Maintain standards of cleanliness and food safety
- Check and monitor server/bar/host cashouts and side duties
- Monitor inventory levels and place orders as needed
- Address customer inquiries, concerns, and complaints in a professional manner and help customer resolve any issues
- Collaborate with management to develop strategies for improving overall performance
- Reliable and motivated with a passion for exceptional food, hospitality, and customer service

**Requirements/Skills**
- Smart serve certification
- Food Handler Certificate
- Previous experience in the restaurant or hospitality industry for at least 2 years
- Basic bartender knowledge
- Strong leadership skills with the ability to effectively manage a team
- Excellent communication skills, both verbal and written
- Proficient in cash handling procedures and transactions
- Knowledge of food safety regulations and best practices
- Ability to work well under pressure and handle multiple tasks simultaneously
- Familiarity with Snappy POS systems is a plus

At Chiang Mai, we offer competitive compensation, opportunities for career growth, and a positive work environment. Join our team today and be part of our success story.

Thank you for your interest in joining our team

Chiang Mai York Mills

860 York mills road

**Job Types**: Full-time, Part-time

Additional pay:

- Bonus pay
- Commission pay
- Overtime pay
- Signing bonus
- Tips

**Benefits**:

- Casual dress
- Discounted or free food
- Flexible schedule
- Store discount

Schedule:

- 10 hour shift
- 12 hour shift
- 4 hour shift
- Evening shift
- Every Weekend
- Monday to Friday
- Night shift
- Overtime
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (preferred)

Work Location: In person

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