Restaurant Floor Manager

13 hours ago

North York, Canada Eataly Don Mills Full time

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

- EAT authentic Italian food at our restaurants, cafés and to-go counters
- SHOP a selection of high-quality Italian, local and homemade products
- LEARN through our classes and our team’s product knowledge

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Functionally reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.
- Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
- Documents, investigates, escalates and resolves all employee and guests incidents
- Ensures exceptional service standards are consistently met and that activities are carried out effectively
- Inspects dining room and storage areas to ensure compliance with health and safety regulations
- Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
- Reviews financial information such as sales, inventory and costs to monitor budget
- Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
- Performs other duties as required or assigned

**Qualifications**:

- 2+ years of experiencing leading or managing a front-of-house restaurant team
- Solid understanding of steps of service
- Outstanding communication, leadership and problem-solving skills
- Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
- Knowledge of Italian cuisine and beverage highly preferred

Job Requirements
- Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
- SmartServe Certified
- Food Handler’s License preferred

Additional Information

Benefits and Perks
- Medical, Dental, Vision Insurance
- Paid Time Off
- Paid Parental Leave
- RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more

**Job Types**: Full-time, Permanent

Pay: From $50,000.00 per year

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Paid time off
- RRSP match
- Store discount
- Vision care

Schedule:

- Day shift
- Evening shift
- Holidays
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Tips

Work Location: In person

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