Administrative Assistant

2 weeks ago

North York, Canada Exploring Scholar Full time

We are seeking an individual who is aligned with our value in high quality educational services and reflects our core competencies to join our team as Administrative Assistant.

We are in search of a highly organized and proactive individual to join our team as an Administrative Coordinator. In this pivotal role, you will be responsible for expertly managing schedules, resolving conflicts, and facilitating seamless communication between students' parents and our tutors. You will also be assisting the facility's day-to-day operations with our group lessons. You will support our teaching team to ensure a high level of service provided to our students.

Considering our multicultural clientele, **fluency in Mandarin AND English is a requirement** for this role. Your proficiency in both Mandarin and English will be instrumental in fostering client relationships, ensuring crystal-clear comprehension, and the effective delivery of our services.

**What You’ll Do**:

- Set up remote teaching platforms for various educational programs.
- Assist the general manager with organizing educational programs
- Provide technological support for parents and students.
- Manage course enrolments
- Act as a central point of contact between parents and teachers, promoting active and effective communication channels to address concerns and provide regular updates on student progress.
- Assist in the managerial tasks for teachers
- Deliver timely feedback to parents, offering insights into their child's performance
- Other supporting responsibilities for our various educational programs.

**Qualifications**:

- Fluency in English and Mandarin required. Interview will be conducted bilingually.
- Experiences in sales, communication, and human resources are assets.
- Excellent technological proficiency. Be able to learn and use new digital tools quickly.
- Excellent communication skills with proven record of experience in customer service.
- Strong organizational skills with the ability to multitask and prioritize tasks.
- Strong problem-solving skills, fast thinker.
- Keen attention to detail to ensure accuracy in scheduling, documentation, and data management.
- **Flexible availability is required during weekday evenings and all-day weekends, which is the peak operational time for our programs.**

**To Apply**:
**Job Type**: Part-time

Schedule:

- Evening shift
- Monday to Friday
- On call
- Weekends as needed

Work Location: In person

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