Leasing Coordinator

6 days ago

Winnipeg, Canada Forthright Properties Full time

Established in 2011, Forthright Properties is a dynamic and rapidly growing professional property management company with a head office located in Winnipeg. With properties located across Manitoba & Winnipeg, we believe everyone should have a clean, attractive, and safe place to call home.

**Leasing Coordinator**

**Key Responsibilities**:

- Schedule and confirm showing appointments.
- Conduct showings and tours, highlighting features and benefits of available rental units.
- Host Lease-up tours in show suites and assess show readiness/cleanliness of suites.
- Prepare lease documents and move in packages, accurately and timely.
- Follow-up with prospects who attended recent showings, submitted inquiries, and those added to waiting lists.
- Guide tenants through the lease signing process and be well versed in all leasing documents, having the ability to confidently explain terms and answer questions or concerns.
- Conduct Unit Condition Reports during move-in and move out appointments, take photo documentation and address important information such as use of the Resident Portal, the Resident Reference Guide, important contact, etc.
- Stay informed about local property rental markets, trends, and competitors’ offerings to better understand and communicate rental rates.
- Update all internal reports associated with Leasing.
- Market rental units in line with corporate standards.

**Education and Experience**:

- Post-secondary/formal education or training in a related field is required.
- Exceptional customer service is required with experience in sales, negotiation, and customer care.
- Ability to build trusting relationships with prospective tenants leading to successful tenancies.
- Exceptional communication, tactful in approach, have the ability to redirect focus and transform negative perception into positive rewards.
- Class 5 driver’s license required. Driving includes travel to properties located in Winnipeg and surrounding areas. Must have access to a reliable vehicle.
- Exceptional problem-solving abilities expressed through informed independent decision making is required.
- Exceptional organizational skills and a high level of attention to detail is required.
- Experience with property management software (Entrata) is an asset.

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