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Sales Coordinator

2 weeks ago

Edmonton, Canada Mode Built Full time

At Mode Built we care about the experience and the finished product Home renovations can be a stressful experience. So, we think the experience needs to be better. That’s what Mode Built was created to do. From the initial estimate to the final reveal and beyond, our team is focused on making the experience as positive as possible for our homeowners. (We also deliver top-quality renovations built to code, but really, that should just be expected) MODE Built, a rapidly expanding local home renovation company, is seeking a full-time sales coordinator. We are searching for an energetic, dependable employee with attention to detail, initiative, and a willingness to learn and adapt.

Position Overview: The Sales Coordinator plays a pivotal role in supporting the sales team by efficiently managing administrative tasks and coordinating sales activities. This position requires excellent organizational skills, attention to detail, and effective communication abilities to ensure seamless collaboration within the sales department and with other teams.

Key Responsibilities:

- **Sales Support**:

- Provide administrative support to the sales team, including preparing sales-related documents, proposals, and presentations.
- Respond to customer inquiries and provide product information, pricing, and availability.
- Coordinate with internal departments to ensure timely delivery of products or services to customers.
- **Order Processing and Management**:

- Process sales orders accurately and efficiently, ensuring all details are entered correctly into the system.
- Monitor order status and follow up on any delays or issues to ensure timely delivery.
- Coordinate with suppliers to arrange shipment and delivery of orders.
- Maintain accurate records of sales transactions, including order details, pricing, and payment information.
- **Sales Communication and Coordination**:

- Serve as a liaison between the sales team, customers, and other internal departments.
- **Data Analysis and Reporting**:

- Assist in collecting and analyzing sales data to identify trends, opportunities, and challenges.
- Generate sales reports, forecasts, and performance metrics for review by management.
- Provide insights and recommendations based on sales data analysis to support decision-making.
- **Customer Relationship Management (CRM)**:

- Maintain and update customer records in the CRM system (Pipedrive), ensuring accuracy and completeness.
- Track customer interactions, sales activities, and account information in the CRM database.
- Generate and distribute sales leads to the appropriate sales representatives.
- Assist in the implementation and utilization of CRM tools to enhance sales efficiency and effectiveness.

Qualifications:

- Proven experience in a sales support or coordination role, preferably in a similar industry.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM software.
- Strong organizational skills with the ability to prioritize tasks and manage time effectively.
- Excellent communication and interpersonal skills, both written and verbal.
- Attention to detail and accuracy in data entry and record-keeping.
- Ability to work independently with mínimal supervision and as part of a team.
- Flexibility to adapt to changing priorities and multitask in a fast-paced environment.

The Sales Coordinator plays a crucial role in streamlining sales operations and ensuring customer satisfaction through efficient coordination and support. This position offers an opportunity to contribute to the sales team's success and the organization's overall growth.

Pay: $22.00-$24.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Overtime pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Office: 2 years (preferred)
- sales: 1 year (preferred)

Work Location: In person