Manager, Sales Coordination

Attendance: Hybrid

Employment Category: Manager

Type of Contract: Permanent
**Manager, Sales Coordination**

A career as **Manager, Sales Coordination** within the **Direct Sales, Equipment Finance** team at NBC means taking on a pivotal leadership role in a dynamic and fast-paced environment. This job empowers you to make a meaningful impact by guiding a team that supports client success across Canada, while driving operational excellence and risk management in equipment financing.

You’ll be at the heart of a multi-billion dollar business line, helping shape strategy, improve processes, and lead change—all while fostering a culture of collaboration, innovation, and inclusion.

**Your role**
- **Lead** a team of business coordinators to deliver exceptional client service and operational support.
- **Implement** and optimize business processes that support sales growth and regulatory compliance.
- **Collaborate** with cross-functional teams to manage risk and ensure policy adherence.
- **Coach** and develop team members through regular feedback, training, and performance management.
- **Drive** change initiatives and contribute to strategic projects that improve efficiency and client experience.
- **Represent** the team in enterprise-wide initiatives and communicate performance metrics to leadership.

**Your team**

The **Direct Sales** team is made up of passionate professionals who work collaboratively to support equipment financing across Canada. You’ll report to the **Regional Sales Director** and work closely with leaders in credit, operations, legal, and finance. Our team stands out for its commitment to innovation, agility, and continuous improvement.

NBC values continuous development and internal mobility. Our personalized training programs, based on experiential learning, help you master your role and expand your expertise. You’ll have access to tools like the Data Academy, language training, Harvard Learning Center, coaching, and mentoring support.

**Your profile**
- Post-secondary education in Business Administration or Management, or equivalent experience.
- 7+ years of experience in financial services, including leadership in business coordination, credit support, or sales operations.
- Advanced knowledge of equipment financing products, documentation, and regulatory requirements.
- Strong accounting acumen and understanding of taxability and invoice requirements.
- Proven ability to lead high-performing teams and manage change effectively.
- Strong leadership and coaching abilities
- Excellent problem-solving and analytical skills
- High attention to detail and accuracy
- Exceptional communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Adaptability and resilience in the face of change

**Your benefits**

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
- Telemedicine service
- Virtual sleep clinic

These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.

**We're putting people first**

We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.

Come live your ambitions with us

Additional required languages: English

Skills: Critical Thinking, Diversity & Inclusion, Emotional Intelligence, Problem Solving, Risk Management, Stress Management, Client-focused, Decision Making, Learning Agility, Mobilization, Partner Development, Resiliency, Strategy Execution, Managerial Courage