Content Sales Specialist, Quebec

Job Description:

- Here at Rakuten Kobo Inc. we offer a casual working start-up environment and a group of friendly and talented individuals. Our employees rank us highly in terms of commitment to work/life balance. We realize that for our people to be innovative, creative and passionate they need to feel valued and supported.

If you’re looking for a company that inspires passion, personal, and professional growth - join Kobo and come help us on our mission of making _reading_ lives _better_.

The Role:

- Rakuten Kobo Inc. is looking for a Content Sales Specialist, Québec, to join our team of international booksellers on a 12-month contract. The Content Sales team is comprised of bookselling experts spread across the globe who ensure that the right books are being surfaced to the right customer at the right time. The team is responsible for, amongst other tasks, tracking local performance of all content types, merchandising content across all platforms and for all products (eBook A La Carte, Audio book A La Carte, Kobo Plus - our content subscription plans...), working closely with publishers and retail partners in creating marketing campaigns, measuring results to inform the sales strategy in order to maximize net sales, identifying and advocating for improvements to our eCommerce experience and subscriptions program, playing a key role in growing the French eBook and Audiobook markets in Canada.
- The Content Sales Specialist for Québec reports to the Content Sales Lead, Global French.
- The Person:

- Passionate about books and reading, you are an obsessive reader and bookseller with a desire to grow in the fast-moving field of eBooks, Audiobooks, and content Subscriptions. You know the Canadian book market by heart and keep up to date with the country's literary news which nourishes a strong gutfeel for what your customers are going to love. You keep your gut healthy with a steady diet of data, with an ability to take that data and turn it into recommendations and decisions. Resourceful, innovative, forward thinking and process-oriented, you find ways to get things done even when it means adjusting your vision along the way, all the while developing productive cross-functional relationships in an international context.
- You must have prior success in the book industry in Canada.

As Content Sales Specialist, you will be responsible for:

- Connecting Québec customers with their next favorite eBook and Audiobook.
- Keeping abreast of the latest releases and upcoming titles in the market, ensuring they find the right space within the store, keeping into consideration the differences amongst our platforms, the cultural discourse going on in Québec, and opportunities to leverage the entire catalogue of available eBooks and Audiobooks.
- Working with Publishers and Retail Partners to execute promotions and marketing campaigns.
- Employing the full array of reporting tools to inform title placement and selection on site, apps, and marketing materials but also to identify opportunities to develop ad-hoc initiatives.
- Together with other Content Sales Leads, collaborating with Kobo’s Marketing, Brand & PR and Publishers Relations team to capture and promote content-selling opportunities.
- Working with Customer Care, Product and Business Development teams to keep them appropriately informed on the content story in your territories.
- Working with Product, Analytics, Business Development, Retail Partners, Publisher Operations, and Publisher Management teams to maximize sales and analyze developments needed for Kobo’s market share growth.
- Creating analysis on sales performance periodically and using this analysis to inform your strategy.

The Skillset:

- Required:

- Native French (written/spoken/reading) is a must
- A passion for bookselling and ecommerce, supported by a proven experience working in book retail or publishing.
- A deep knowledge of the Québec book and digital publishing market, and an understanding of global cultures.
- Fluency in English (written/spoken/reading) is required.
- Strong data analytics skills - proficiency with Excel and Power Point
- A customer-first focus
- An enjoyment of working remotely, coordinating with a variety of teams sitting in several different countries - and the ability to build strong, cross-functional relationships working this way.
- An interest for, or previous experience of, working across cultures.

Nice to Haves:

- An interest in project management.
- Experience with project management software like Click Up.
- Excellent organizational skills, autonomy, and the ability to stay calm under pressure to meet tight deadlines.

The Perks:

- Flexible hours and remote working environment
- Full benefits starting from your first day
- Talent and development training budget
- Free Kobo device + free weekly e-book or audiobook
- Weekly Kobo Tech University sessions

About Rakuten Kobo Inc.
Owned by Tokyo-based Rakuten and headquartered in Toronto, Rakuten Kobo I