Gaming/animation Solution Specialist

1 week ago

Montréal, Canada Toon Boom Full time

**Gaming/Animation Solution Specialist**:
Montreal, QC, Canada

Toon Boom is a Canadian software company and world leader in making animation and storyboarding software. Our solutions have been at the core of world-renowned animated films and productions - from The Simpsons to Winnie the Pooh, to April and the Extraordinary World.

We bring studios, schools and artists together to work on the world’s most exciting productions and are passionate about designing tools that help both studios and independent artists produce exactly what they envision.

Everyday millions of people watch animation created with Toon Boom software and we are looking for extraordinary talent to join our team

Toon Boom’s new Gaming/Animation Solution Specialist is responsible for providing support to our gaming and animation studio clients. Reporting to the Professional Services Director, he/she provides training, guidance, as well as problem solving any client issues as it pertains to our gaming solution, Harmony, and Storyboard Pro.**Responsibilities**:

- Provide on-site and remote training to Toon Boom customers around the world
- Perform events, groups, and one-on-one product demonstrations to support Sales personnel and distributors
- Provide consulting to new and existing studios regarding pipelines, roles, and processes
- Consult with the Professional Services team to create consistent and efficient training and demo material
- Create interesting, high-quality animations and storyboards using Toon Boom solutions to promote new features, assist Marketing initiatives, supply the Training team, and provide e-learning material summarizing the features and benefits of the product
- Generate high-quality training videos explaining the gaming products' features in a language and visual manner suited to various targeted markets (professional, educational, etc.)
- Create sample tests and assets conversion for potential and existing customers to assist the sales team
- Working with the Sales team, assist existing customers with production needs, including rig evaluations and animation tests
- Stay up to date on the latest technology, software, and techniques related to animation, video editing, and multimedia
- Work closely and collaboratively with artists, animators, developers, and product owners (our clients) to solve challenging problems

**Experience & Qualifications**:

- Previous experience in 2D animation industry using Toon Boom Harmony / Previous experience in Game Design/Programming
- Proven track record of solving technical problems quickly and efficiently
- Proficient (spoken and written) in English, with other languages an asset
- Knowledge of Windows and/or Mac OS is required (Linux is an asset)
- Experience/familiarity with Game Engines such as Unity or Unreal
- Specific technical knowledge (Toon Boom Harmony, but Unity an asset)
- Hands on knowledge of the technology used in games and multimedia
- Knowledge of codes and visual language specific to video games
- Knowledge of production steps and understanding of creative processes
- Clear and concise communication as well as great interpersonal skills in order to answer customers enquiries
- Organized and ability to works well under pressure
- Capable of quickly learning how to use new software and of maintaining current knowledge
- Ability to travel when needed
- Self-Driven; Ability to work independently
- Ability to work in a collaborative team and share constructive input

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