Human Resources Manager

**ROLE PURPOSE**:
Reporting to the Chief Executive Officer (CEO), the Human Resources Manager will perform a range of Human Resources related duties that include assisting with ensuring the overall administration, coordination and evaluation of the Tsain-Ko Group of Companies' Human Resources plans and programs. The HR Manager will be called upon to handle employee-related services, ensure regulatory compliance, recruitment, human resources planning, HR policy & practice and training & development.

**GENERAL DUTIES AND TASKS**

**HR Administration and Policy Administration**
- Develop and maintain strong relationships with managers, staff and external service providers related to human resources programs;
- Maintain and update all employee files, ensuring all files are kept confidential in keeping with the privacy and other legislation;
- Complete all hire, change and separation paperwork;
- Maintain and update all job descriptions and keeps a database of all job descriptions; work with managers to ensure job descriptions are updated;
- Interpret policies and provide related assistance and advice to managers and staff;
- Research, recommend and update policies to reflect the Tsain-Ko’s mission, mandate and culture as requested or needed;
- File correspondence and other records according to best practices and/or as required;
- Carry out confidential filing, data input and maintenance of accurate, up-to-date Human Resources filing systems and comprehensive personnel records;
- Draft various forms, letters and reports as necessary;
- Fax, photocopy and scan documents as required;
- Locate filed materials upon request, ensuring the confidentiality of materials requested by authorized parties;
- Add new materials to existing files and records and create new files, as required;
- Eliminate unnecessary or outdated materials, destroying them or transferring them to inactive storage according to file maintenance and legislative requirements;
- Schedule meetings, attend meetings and take minutes as required.

**Employee Relations**
- Provide coaching, advice and assistance on HR matters to all employees and managers as required;
- Recommend policy and process changes that will improve staff morale, satisfaction and engagement;
- Assist in the investigation of employee relations issues (employee complaints and harassment allegations) in accordance with all legal requirements;
- Where a Collective Agreement exists, assist and investigate all HR matters accordingly.

**Recruitment**
- Assist with the development of job descriptions in concert with the relevant manager;
- Assist with the designing and placing of job advertisements;
- Provide support in the selection of new recruits;
- Assist with providing guidance, coaching, training, and reference information/materials to hiring managers in preparation for applicant interviews (e.g. interview questionnaire, etc.);
- Assist with preparing employee contracts and letters of offer;
- Communicate with the hiring department and other personnel around the letter(s) of appointment, start date, induction etc.

**Orientation and Training**
- Assist with recommending and developing orientation and training programs to develop employee skills and improve productivity;
- Participate in the orientation of new recruits;
- Follow-up with managers to ensure proper orientation and training is provided;
- Keep track of orientation and training programs attended by staff;
- Assist with designing and deploying training programs to staff through various mediums, including online.

**Performance Management**
- Ensure probationary and periodic performance reviews are conducted by managers;
- Assist with any resources and training to managers around effective performance reviews;
- Keep track of all completed performance reviews.

**Adaptability**
- Assist with special HR projects as required;
- In the absence of the Health and Safety Coordinator, provides the first point of contact coverage and support for the department and provide other backup coverage as required;
- Personal willingness and ability to work in and adapt to change.

**Interpersonal**
- Maintain and present a positive and professional image at all times;
- Balance conflicting priorities to manage workflow, ensure the completion of essential projects, and meet critical deadlines;
- Must be able to handle sensitive information in a completely confidential manner.

**Other Duties**
- Actively search for and participate in relevant professional development activities to improve knowledge and skills, at the discretion of the CEO;
- Other related duties, special assignments or project-based work as requested by the CEO.

**QUALIFICATIONS AND PERSONAL ATTRIBUTES**:
**Education & Experience Requirements**:

- A post-secondary degree or diploma with an HR focus, supplemented by at least four (4) years’ similar experience, preferably in an Indigenous organization, or an acceptable combination of equivalent education, training or e