Operations Coordinator

**Location**:
Mississauga, Ontario - Hybrid (3 days/week in office)

**Company**:
Mattamy Homes Canada

**Department**:
Construction Office, GTA Lowrise Division

**Employment Type**:
Full-Time

**Reports to**:
Senior Manager, Production

When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes. And that success is centred on a foundation of great people, because our team is as solid as they come. At Mattamy, we are optimistic, hardworking and supportive. Together we learn and grow as we strive to create a positive impact in the homebuilding industry. Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are. It means your opinion is invited and your contributions count. And it means a career filled with pride, knowing you’re part of an environmentally-conscious, action-oriented organization with big plans for the future. The opportunity to bring the future of living to homeowners based on what Canadians value is exciting - and we’re making it happen.

Learn more about what makes working at Mattamy special and our award-winning culture.

**What we offer**

In keeping with the Mattamy Mission of providing The Best Homeowner Experience, the Operations Coordinator provides support to our Construction and Warranty teams, with a focus on systems and reporting.

**What you’ll do**
- Responsible for monitoring the structural files in BuildPro to ensure they are loaded into the system in time for construction start, manages documents to ensure they are kept up to date with late changes.
- Conducts audits on integration to ensure all information is loaded into the system.
- Conducts audits on closed units to ensure completion of payments has been made.
- Filters calls related to BuildPro payment issues and allocate to the applicable department.
- Acts as point of contact for troubleshooting system issues for the construction department.
- Provides training & support for construction team & suppliers on the BuildPro & SupplyPro systems.
- Supports implementation of milestone touchpoints with the Customer Care Team.
- Provides system support to the community administrators.
- Provides weekly updates to the control sheet, monitoring progress through design and PO generation ahead of construction start.
- Projecting data to identify trends for Trade partners.
- Generate and update weekly Warranty reporting.
- Other duties as assigned.

**What**y**ou**b**ring**
- A minimum of 2 years office administration experience in a high volume or fast paced environment is required.
- Strong computer skills in Microsoft Office, particularly Excel, and Outlook. Must have strong ability to write basic formulas. Testing required upon interview
- Exceptional interpersonal / customer service skills in dealing effectively with multiple departments and employees.
- Excellent organizational and multitasking skills with the ability to independently recognize/meet deadlines in a fast-paced work environment.
- Excellent communication skills, supporting the creation of clear, compelling and memorable communications.
- Ability to maintain a positive and proactive attitude while balancing multiple demands and working under tight timelines.
- Self-motivated with ability to work well in a very close-knit, team-oriented environment.

**Bonus points**
- Degree and/or Diploma in Administration or a suitable combination of work experience and education.
- Strong working knowledge of BuildPro/SupplyPro.
- Experience with new home construction or other relevant experience in the residential building industry.

**Who we are**

Mattamy Homes is the largest privately owned homebuilder in North America, with 40-plus years of history across Canada and the United States. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.

**Be yourself. We want it that way.**

At Mattamy, we're passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities. From how we build our teams to cultivating our leaders, we're on a journey toward a welcoming, barrier-free culture for everyone.
- Qualified applicants will be contacted directly by the Talent Acquisition team._