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Operations Coordinator

2 weeks ago

Mississauga, Canada Snaplii Full time

Salary:
**About Snaplii**

The Digital Wallet Snaplii has architected a deep bond between Users and Merchants for more efficient communication. The value-added features include making payments with credit cards and exploring favourite merchants and cash-back cards along with the data-driven marketing solutions that allow us to deliver the best in-store and online shopping experience to Users. The interactive platform also benefits the Merchants with a higher level of brand loyalty. In order to serve more merchants and users, we are expanding our business and adding more new functions, so that Snaplii can become a digital wallet commonly used by people in North America.

**About the Role**

We're looking for an enthusiastic, dynamic, and detail-oriented Operations Coordinator to help support our team as we continue to scale. You will get to work on several impactful projects throughout the team to help us provide a best-in-class experience for our customers.

**What you will do**:

- Coordinating with different departments: The Operations Coordinator will be responsible for coordinating with different departments within the organization to ensure that projects are completed on time and within budget.
- Scheduling and managing meetings: This role requires scheduling and managing internal and external meetings, and ensuring that all relevant parties are informed and prepared.
- Data Management: The Operations Coordinator will be responsible for collecting, organizing, and analyzing data to support decision making and project planning.
- Process Improvement: This role requires continuously improving and streamlining operational processes to increase efficiency and effectiveness.
- Customer Support: The Operations Coordinator will be the first point of contact for customers, and will be responsible for answering questions and resolving customer issues.
- Vendor Management: The Operations Coordinator will be responsible for managing relationships with vendors and ensuring that all contracts and agreements are in place.
- Compliance: This role requires ensuring that all operational processes are in compliance with company policies and government regulations.

**Who you are**:

- A bachelor's degree in business or a related field is preferred, and previous experience (1-2 years) in an operations role is a plus.
- You are customer-obsessed, naturally curious, and undaunted by complex problems
- A good communicator, collaborator and team member who looks to fill in gaps and make a difference
- Hunger to learn technology and productivity tools
- Confidence to ask questions contributes ideas, and invite continual feedback
- Exceptional time management, and multitasking capability. You thrive in an environment of uncertainty and change.
- Ability to understand, and communicate technical requirements and its impact on the business