Technical Inside Sales

Hello there. My name is Talisha. I am the Human Resource Manager at Summit Valve and Controls. We are actively recruiting a **Technical Inside Sales Representative; **a background in valves and/or instrumentation is an asset, but isn't necessary You just have to bring your willingness to learn. We have branches in Edmonton, Port Coquitlam, and Saskatoon. The best part, you could work from any of them But why does our job ad look so different? One, because at Summit we do things differently. Two, well, just like you want to stand out to us, we want to stand out to you. We are looking for an extraordinary customer service oriented, like-minded individual to join our unique and driven team. In short, if you are motivated by creating a supportive environment, organizing, problem solving and providing exceptional customer service, we need your help At Summit our products are valves, automation, and instrumentation equipment. What makes us unique? We care, a lot We care about our Customers, Employees, Vendors, and Product. Providing exceptional service and value is really important. Which means we have to have high expectations, about everything. From our team, we expect everyone to take pride in their work and ownership of their tasks. We rely on each member of the team to do their part. We also work together to collaborate, brainstorm and find solutions as a team. We’re a unit working toward the same goal; 10 brains are better than 1 And we really like what we do. So what does it mean to be part of Inside Sales at Summit Valve? Well, if we’re being honest, it can mean a lot of things. It means being a reliable resource for the customer, somebody they want to call when their stuck. Also being a technical resource who can help the customer problem solve, our Inside Sales team helps with everything from "can you get me a..." to "how do I fix this..." But what we REALLY need is somebody with the right attitude. First and foremost, we need a professional; somebody who isn’t afraid to think outside the box, learn new things, and build relationships with the customer. This is not an over-the-counter sales desk. Secondly, we need somebody who legitimately wants to be a part of the team, not just because they need a job but because customer service is in their blood and being able to stand-up-to-a-challenge is practically a way of life This role can support instrumentation, oil and gas, or municipal product lines. This is a high-capacity, fast-paced, diversified product range. So, what we really, REALLY need is somebody who is willing to be proactive and learn - helping wherever help and support is needed. Easy enough right? - A desire to learn and exceptional customer service skills - A solid understanding of office 365; Excel, Word, and Sharepoint considered an asset - A degree of aptitude for technology - to learn our ERP and CRM systems - Mechanical / technical aptitude is considered an asset. What can you expect from us? In our business we are always changing. We are growing and adapting to new people, new customer needs, technologies, expanding territories and product lines, and advances in business. We expect that these changes bring new challenges. We deal with these challenges by talking about them, brainstorming and working together to get through it. I know everybody says this but, well and truly, we need Employees who care; particularly in this role. It is a challenging work environment with a lot of rewarding features. We need people with a stick-to-it-iveness, willing to stick with us, and help contribute to the success of the Company. Without our team, there is no us. The potential is endless.... Working at Summit Valve and Controls means: - **An opportunity** to be an active part of what’s going on. The Managers are right there, working with the Employees, every day. The President knows everybody’s name. Each person is here working toward the same goal. We encourage our Team Members to be a part of the conversation. - **Growth.** Personal growth, professional growth, corporate growth, you name it, we got it Our goal is to ensure the right people are in the right chairs doing a job they enjoy. - A really **great team**. OK, OK, I know everybody says this but hear me out. It’s true and it’s important. We’re a community. Everybody is responsible for mowing their own lawn, the neighbor helps water your plants when you’re on holidays, and at the end of the day, it’s just a nice place to live. - A mutually **respectful and beneficial relationship** between Employee and Company. What else can we say about that? We’re in this together. - **Fun** The motto is simple, work hard and have fun while doing it. We appreciate your time and thank you for considering working with Summit Valve. Best Regards, Talisha **Job Types**: Full-time, Permanent Schedule: - Day shift - Monday to Friday Ability to commute/relocate: - Saskatoon, SK: reliably commute or plan to relocate befor