Inside Sales Coordinator

6 days ago

Saskatoon, Canada Vicwest Building Products Full time

Sales

**CONTRACT TYPE**
Full Time

**LOCATION**
Saskatoon, SK

Our mission is to innovate the most sustainable & complete building envelope solutions in the Canadian market, with our trusted employees, customers and communities guiding all that we do. Investing in our people. Innovating our product selection. Sustaining the world that sustains us. We prioritize the potential for success that’s all around us.

This is an exciting opportunity to join one of Canada’s best-known building materials suppliers as we embark on a significant growth journey through new product launches and market penetration. As part of the Kingspan Group, Vicwest has an ambitious sustainability program, Planet Passionate, revolving around the impact of building materials on the environment.

**Position Summary**:
As a key member of the Inside Sales team at the Saskatoon branch, you will be required to coordinate and process Inside Sales orders, provide technical knowledge and detailed product specifications to meet customer needs. This position will focus on supporting the agricultural and light gauge division. This position reports directly to the Customer Experience Manager.

**Key Accountabilities**:

- Sales Growth: Driving sales growth by educating, offering / upselling other Vicwest products to accompany customers’ orders.
- Order Coordination: Maintaining contact with customers to ensure orders are processed, produced and shipped to the correct destination, on time and in-spec. Working with internal departments to ensure there are no delays in the sales process.

**Major Responsibilities**:

- Process sales orders by checking for correct price, profile, description, quantity, and credit terms.
- Interface with customers, field sales, and manufacturing on matters dealing with quotations, scheduling, delivery dates and shipping.
- Provide quotations from lists of materials or small material take-offs.
- Upselling other Vicwest products.
- Complete paperwork/forms to record required sales information.
- Maintain the appropriate customer files and reports.
- Perform accurate and speedy data entry.

**Qualifications**:

- Post-secondary degree or diploma in Business Administration, Sales, or relevant field an asset
- 1-3 years of experience in inside sales and providing solutions based on customer needs.
- 3-5 years of experience in customer service, experience in building materials or construction would be considered an asset
- Demonstrate a strong ability to multi-task, handle timelines and play close attention to details.
- Excellent written and oral communication skills.
- Proficient is MS Office and SAP

**Required Skills**:

- Demonstrated ability to think strategically and tactically.
- Strong communication (gregarious) and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Curious, solutions-based mindset.
- Excellent organizational skills.
- Strong business acumen.

How do we win? We win when we care. Care for our people. Care for our products. Care for our planet. Because when we can count on each other, we can count our collaborations as victories.

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