Inside Sales

**Inside Sales / Warehouse Rep**

We are looking for a motivated person to work in both the Inside Sales department as well as assist with shipping and receiving of product.

At Berendsen Fluid Power, we provide the products and services to move the world From hydraulics and pumps to system design and repair, Berendsen Fluid Power is one of North America's largest distributors of hydraulic and pneumatic products and services. We currently employ more than 400 employees across the United States and Canada - and we are growing every day We have the best fluid power distribution team in North America.

Berendsen Fluid Power offers a variety of dynamic career paths in 42 locations throughout the US and Canada. We are proud to support your personal growth and professional development goals throughout the life of your career - including our offer of an employment package that is simply outstanding. Berendsen associates enjoy excellent starting pay, comprehensive health benefits, work/life balance rewards, performance incentives, advancement opportunities, and much, much more.

**Duties and Essential Job Functions**:
**Your Activities Will Include**:

- Responding to all communication methods used by customers and outside sales to generate quotes, providing accurate price, delivery, and technical information upon request.
- Entering customer orders and change orders are processed in a timely and efficient manner, communicating with all departments and vendors to ensure customer satisfaction.
- Being proactive in communicating all changes that may impact customers or internal teams.
- Interacting effectively with customers to develop a personal awareness of their needs.
- Working in a professional manner to resolve customer's problems and issues, using all available resources.
- Adhering to pricing policies as established by sales management; to include freight recovery, using sell matrices and contracts as applicable.
- Communicating regularly and timely with the ISM and any other personnel regarding performance, complaints, inquiries, competitive activities, problems, market conditions or other pertinent information.
- Informing all customers and prospects of established terms and conditions of sale.
- Assuring all adjustments, product returns, credits and other pertinent dealings are performed accurately and timely with proper documentation.
- Processing credit requests, rebates and maintaining office files.
- Maintaining inventory records and quality control practices.
- Receiving goods, unloading vehicles; accepting deliveries; unpacking containers.
- Verifying products received by inspecting the condition of items; comparing/count to purchase order and packing list; noting discrepancies.
- Documenting product received by recording identifying information.
- Documenting product shipped by recording identifying information of items and transport information.
- Preparing shipments by assembling, packing, protecting, and labeling containers.
- Packing finished goods for international shipments.
- Shipping of material transfers between branches.

**Requirements**:

- High School Diploma or Equivalent
- Direct experience in inside sales in technical or industrial setting and products
- Background in warehouse practices
- Computer literate with good data entry skills and ability to learn new programs quickly and efficiently.

**Why Berendsen?**

Berendsen is a company full of employees with decades of loyal service. We believe there is no resource more valuable than our people. It is the talent, collective knowledge, training, and experience of our employees that will enable us to move ahead. In return for your hard work, we will provide the following:

- Comprehensive benefits package including medical, dental; life and disability insurance programs
- Group RRSP and the Company provided DPSP
- Paid vacation, sick time, & company holidays