Part-time Customer Service Representative

2 days ago

Windsor, Canada Culligan Water of Canada Full time

Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.

**We want you to join our team at our WINDSOR location as a part-time CSR for Saturdays and other hours as available.**

The Customer Service Representative is required to represent the company in a positive and professional manner in all dealings with customers and other employees.

**Responsibilities**:

- Assist customers in person and on the phone in a professional manner
- Set up deliveries and book service calls
- Process new contracts, create customer accounts, and schedule installation, as required
- Print and distribute service work orders and route tickets, close work orders, and bill out once completed
- Promote and up-sell products and services to new and current customers
- Book walk-in and phone sales leads with Sales Team
- Make accounts receivable collections and related calls, forward outstanding invoices as requested
- Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, UEI payment transactions, reconcile and balance receipts, payment batches, cash, cheques, petty cash, etc
- Other related duties as required

**What we're looking for**:

- Energetic and outgoing personality with a desire to help people
- Excellent interpersonal skills
- Previous customer service experience an asset
- Intermediate computer knowledge
- Ability to lift/carry at least 20kg/44 pounds on a consistent basis

**What we offer**
- Customer Service Representative training
- Internal growth opportunities
- Uniform allowance

**How to apply**:
We thank everyone for their interest; however, only those selected for an interview will be contacted.

**Job Types**: Part-time, Permanent
Part-time hours: 8 per week

**Benefits**:

- Store discount

Schedule:

- Day shift
- Weekends only

Ability to commute/relocate:

- Belleville, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: One location

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