Customer Service Representative

5 days ago

Windsor, Canada W&H Impex Inc. Full time

**Customer Service Representative**

**Job Summary**:
**Key Responsibilities**:

- Identify and address customer needs, with a goal of total satisfaction.
- Process customer orders in ERP system in a timely, accurate and efficient manner.
- Respond quickly, professionally, and accurately to customer inquiries regarding pricing, products, quotes, availability, orders, status, complaints, returns, and warranties.
- Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships.
- Follow company guidelines and procedures for communications with mínimal supervision.
- Engage and collaborate with sales team to resolve customer issues or discrepancies.
- Assist or work with other operations departments to expedite orders or resolve issues.
- Process daily credit card payments.
- Send weekly reminders of past due accounts.
- Coordinate LTL freight pickups.
- Build expert, dynamic knowledge of the company’s products and services.
- Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review.
- Support sales team with follow up or information as necessary.
- Generate sales leads when opportunities arise.
- Recommend improvements to company processes for efficiency.
- Assist with physical inventory counts.
- Other duties as assigned.

**Qualifications**:

- High school diploma or equivalent.
- Successful experience in a corporate environment.
- Strong communication skills, including active listening and clear articulation.
- Ability to solve problems, alleviate conflicts, and escalate tactfully.
- Ability to multitask, manage time, and prioritize.
- Ability to work individually and as a team member.

**Preferred skills and qualifications**
- Experience in sales organization preferably having direct customer interaction and with dealers.
- Experience in a call-center environment dealing with products and repairs.
- Proven track record of meeting or exceeding expectations.

**Job Types**: Full-time, Temporary
Contract length: 12 months

**Benefits**:

- Dental care
- On-site parking
- Paid time off
- Vision care

Shift:

- 8 hour shift

Work days:

- Monday to Friday

Ability to commute/relocate:

- Windsor, ON N8T 1J9: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Customer Service Representative

    4 days ago

    Windsor, Canada SPIROL Canada Full time

    SPIROL has an immediate opening for a Customer Service Representative to join our talented team in Windsor, ON. This role is 100% on site, Monday - Friday with scheduled hours of 8:00am - 5:00pm*. *flexible lunch option. *Flexible start date available. Pay rate is $21-$24 per hour.At SPIROL, we work with our customers to help them succeed. From automobiles...

  • Customer Service Representative

    24 hours ago

    Windsor, Ontario, Canada U-Haul Full time $40,000 - $70,000 per year

    Location:2890 Dougall Ave, Windsor, Ontario N9E1R9 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and...

  • Customer Service Representative

    2 weeks ago

    Windsor, Canada BMO Financial Group Full time

    1399 Grand Marais Rd West Windsor Ontario,N9E 1E2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired...

  • Customer Service Representative

    5 days ago

    Windsor, Canada PREMIUM INSURANCE BROKERS Full time

    **About Us**: Premium Insurance Brokers is a dynamic, client-first insurance brokerage offering personalized service and a wide range of insurance solutions—from auto and home to commercial and specialty insurance. With a strong team and growing book of business, we pride ourselves on our professionalism, trustworthiness, and community values. **Position...

  • Customer Service Representative

    2 weeks ago

    Windsor, Ontario, Canada Chef Supplies Store Inc. Full time $30,000 - $42,000 per year

    OverviewWe are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. This role is essential in providing exceptional service to our customers, addressing their inquiries, and ensuring a positive experience with our brand. The ideal candidate will possess strong communication skills and a passion for helping others,...

  • Customer Service Representative

    1 week ago

    Windsor, Ontario, Canada AutoCanada Full time $35,000 - $55,000 per year

    Join the ridePosition:Customer Service RepresentativeLocation:Rose City Collision CentreClassification:Full Time, Onsite, Immediate VacancySalary Range:$ $20.00 per hourPart of a bigger teamRose City Collision Centre (ACX)is proud to be part of the AutoCanada Collision Centres' network and a division of AutoCanada. AutoCanada is the largest Canadian owned...

  • Customer Service Representative

    2 days ago

    Windsor, Canada W&H Impex Inc. Full time

    **Customer Service Representative** **Job Summary**: **Key Responsibilities**: - Identify and address customer needs, with a goal of total satisfaction. - Process customer orders in ERP system in a timely, accurate and efficient manner. - Respond quickly, professionally, and accurately to customer inquiries regarding pricing, products, quotes,...

  • Customer Service Representative

    1 week ago

    Windsor, Ontario, Canada BMO Full time $34,750 - $44,900

    Application Deadline:10/30/2025Address:2680 Tecumseh Road West Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and...

  • Customer Service Representative

    1 day ago

    Windsor, Ontario, Canada BMO Full time $34,750 - $44,900

    Application Deadline:11/26/2025Address:7 Talbot Street North Job Family Group:Retail Banking Sales & ServiceDelivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through...

  • Customer Service Representative- EN

    4 days ago

    Windsor, Ontario, Canada Global Excel Management Inc. Full time US$45,000 - US$75,000 per year

    Job DescriptionBilingual Customer Service Representative - Assistance ServicesAre you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet youAs a Bilingual Customer Service Representative,...