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Business Analyst

2 weeks ago

Kitchener, Canada ApplyBoard Full time

six core values

are our compass in our mission to Educate the World and the foundation of our unique company culture. As an organization built on a foundation of diversity, it’s important that our team members are representative of the students from more than 150 countries that we support.

The Business Analyst collaborates with stakeholders to elicit requirements, review, refine, and analyze existing and new processes across related product areas. In this role, the incumbent will also be responsible for collaborating with various teams (both AB internal and outsourced) to coordinate the end-to-end execution of the product and monitor the success KPIs periodically.

What you’ll be doing every day:
- Work closely with Product Managers, data scientists, and engineers to define and document technical and functional requirements for projects.- Translate complex business needs into actionable product specifications that align with team capabilities and goals. Contribute to the planning, execution, and review of each project.- Prioritize and refine requirements in collaboration with stakeholders to ensure clarity and feasibility.- Create and maintain comprehensive documentation for projects, processes, and workflows, ensuring accessibility for both technical and non-technical audiences.- Draft user stories, acceptance criteria, and other agile artifacts to support development efforts.- Ensure documentation is regularly updated and reflects the latest project developments.- Evaluate project progress and key metrics, monitor the impact of the projects to provide data-driven insights and present findings in a clear, actionable manner.- Assist in providing regular reports to stakeholders, highlighting insights, risks, and recommendations to drive decision-making.- Spearhead end-user surveys and analyze results to identify opportunities and pain points- Coordinate with the cross-functional teams and ensure smooth execution of all phases of the project.- Oversee the sourcing, cleaning, and preparation of datasets required for model training and evaluation.- Collaborate with data labeling teams to ensure data quality and consistency, optimizing it for AI/ML workflows.

What you bring to the table:
- Strong analytical abilities, detail-oriented and high level of accuracy- Excellent interpersonal skills and verbal and written communication skills- Professional, organized, and communicative- Aptitude for prioritizing tasks with attention to detail to ensure information accuracy- Comfortable leading or facilitating meetings and conducting requirement-gathering sessions- Able to gather, analyze, document, and validate the needs of project stakeholders- Ability to analyze and visualize data using tools like Tableau.- Knowledge/familiarity with Google Sheets, Confluence, Jira, and AWS is preferred

Nice to have:
- Education credentials in Computer Science or other technical field are an asset- Knowledge/familiarity with AI/ML and related workflows, including data labelling, training, and evaluation.

About ApplyBoard

ApplyBoard empowers students around the world to access the best education. With more than 1,000,000 students from over 150 countries helped with their journey in less than a decade, we are just getting started.

ApplyBoard’s 1,200 global team members in 30 countries assist students and our 1,500 partner institutions by empowering the international student sector with innovative technology and insights. As a five-time consecutive Deloitte Fast 50 and Fast 500 ranked company, ApplyBoard is growing and scaling like few other companies. On top of our strong growth, our people are growing personally and professionally. ApplyBoard India was Great Place to Work® Institute (India) certified for outstanding employee experience and workplace culture.

Thank you for your interest in joining the ApplyBoard Team and being part of our mission to Educate the World. While we are lucky to attract a high level of interest in each of our roles, only qualified applicants will be contacted and selected for an interview.