Floor Manager

2 days ago

Toronto, Canada Scale Hospitality Full time

**TORONTO BEACH CLUB** is currently hiring a **FLOOR MANAGER** to join our FOH team

**TORONTO BEACH CLUB** is a new and exciting restaurant concept by Toronto’s Scale Hospitality Group (Shook, Lapinou, The Miller Tavern, The Wheatsheaf Tavern). Located at Woodbine Beach, **TORONTO BEACH CLUB** is a true expression of the Mediterranean, through its colourful menu and thoughtful décor. Designed as the ultimate culinary and entertainment hot spot, the club boasts one of Toronto’s most scenic, elevated dining experiences, alongside a coveted roster of late-night performers and DJs.

The **FLOOR MANAGER** is responsible for helping the restaurant meet service, sales and profit objectives, along with supervising and directing daily work activities. Reporting to the General Manager, the **FLOOR MANAGER** assists with maintaining strong customer loyalty and public relations within the community and ensuring that guests have a positive and memorable experience, each time they visit the restaurant.

**DUTIES AND RESPONSIBILITIES**:

- Oversee and manage all areas of the restaurant and make decisions on matters of importance to guest service
- Recruit, train, orient Front of House staff; oversee continual training and performance management
- Manage staff, providing them with constructive feedback while maintaining a high level of employee morale; create an engaging and energetic environment where all associates work as a highly functioning team
- Develop employees by establishing performance expectations, providing ongoing coaching and recognizing solid performers
- Maintain high levels of quality control, hygiene, health and safety; uphold professional restaurant image, including restaurant cleanliness, proper uniforms and appearance standards
- Ensure positive guest service in all areas; investigate and respond to complaints, taking any and all appropriate actions to ensure guest recovery
**SKILLS AND QUALIFICATIONS**:

- 2 years’ experience in the field as a Manager or Supervisor, in a similar environment
- Post-secondary degree/diploma in Business/Hospitality Management/Food and Beverage Management and/or equivalent is an asset
- Sommelier accreditation or wine education is also an asset
- Strong leadership abilities; a positive outlook; passion for “the biz”
- Well-developed problem solving and decision-making capabilities; exceptional organizational skills; keen attention to detail
- Solid communication skills, verbal, written and presentation
- Strong work ethic and self-motivated; high degree of integrity
- Ability to multi-task, and change priorities constantly as needed, in a fast-paced environment
**WHY WORK FOR US?**
- Competitive Wages
- Discounts at all Scale Hospitality Group Restaurants
- Corporate Goodlife Fitness Rates
- FUN Team and Culture
- Medical/Dental Group Health Benefits
- Training, Development and Education Reimbursement
**SCALE HOSPITALITY GROUP** recognizes its obligations under the Accessibility for Ontarians with Disabilities Act, 2005, and, upon request, will provide accommodation in the recruitment processes to the point of undue hardship.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- Vision care
Application question(s):

- Are you located in Toronto, ON?
- Are you legally able to work in Canada and have a valid SIN?

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