Floor Manager

5 days ago

Toronto, Canada Germain Hotels Full time

**You bring structure, warmth, and rhythm to every shift.**

We’re looking for a Floor Manager to support front-of-house operations at our new restaurant at Le Germain Hotel Toronto Mercer — a vibrant, refined space where service flows seamlessly, and every guest feels at home. With a sharp eye for detail and a deep commitment to hospitality, you ensure the floor runs smoothly, the team stays motivated, and guests leave with memorable experiences.

In this role, the Floor Manager reports to the Restaurant Manager and works in close collaboration with them to uphold standards, elevate service, and bring our shared vision to life. This role’s primary focus is to lead service on the floor across breakfast, room service, brunch, and dinner — supporting the team and ensuring smooth operations in the dining room.

**WHAT YOU’LL DO**
- Supervise and support the front-of-house team on the floor, providing real-time feedback, encouragement, and hands-on guidance.
- Greet guests, manage floor plans and reservations, and ensure that every table receives attentive and personalized service.
- Monitor guest feedback and proactively address concerns, creating a culture of care and accountability.
- Help onboard, train, and mentor team members in partnership with the Restaurant Manager.
- Oversee daily floor operations including cash-outs, cleanliness, safety, and adherence to brand and service standards.
- Ensure all service areas are well-organized and presentation-ready at all times.
- Collaborate with the Restaurant Manager to improve systems, maximize efficiency, and support sales and service goals.

**WHAT YOU’LL BRING**
- 2+ years’ experience in a restaurant supervisor or assistant manager role, ideally in a high-volume or refined dining environment.
- Post-secondary diploma or certification in hospitality or related field is an asset.
- Strong leadership and floor presence, especially in high-pressure or fast-paced settings.
- Excellent communication and interpersonal skills, with the ability to build trust and inspire a team.
- Confidence in handling guest feedback, solving issues quickly, and delivering memorable service.
- Organizational skills and attention to detail, from shift prep to service execution.
- Passion for hospitality and desire to grow with a team-driven restaurant environment.
- Sommelier training or wine knowledge is an asset.

**WHAT WE OFFER**
- Passionate about travel? Take advantage of great rates when you stay at Germain Hotels to travel the country. Again and again
- A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
- Squats help you relax? Get access to a state-of-the-art gym right in your workplace.

  • Floor Manager

    4 weeks ago

    Toronto, Canada Germain Hôtels Full time

    Overview Join to apply for the Floor Manager role at Germain Hôtels . A bold new dining experience is coming to life inside Le Germain Hotel Toronto Mercer, where vibrant energy, elevated hospitality, and unapologetic flavour come together. Located within Le Germain Hotel Toronto Mercer, this new restaurant blends stylish design, warm service, and a...

  • Floor Manager

    1 day ago

    Toronto, Canada Germain Hôtels Full time

    OverviewJoin to apply for the Floor Manager role at Germain Hôtels.A bold new dining experience is coming to life inside Le Germain Hotel Toronto Mercer, where vibrant energy, elevated hospitality, and unapologetic flavour come together. Located within Le Germain Hotel Toronto Mercer, this new restaurant blends stylish design, warm service, and a...

  • Territory Manager

    2 weeks ago

    Toronto, Canada Next Floor Full time

    **Job title** - Territory Manager_ **Reports to** - Vice President Sales_ **Job purpose** Territory Manager fulfills the role of key contact to customers within their region. The Territory Manager will create and develop sales and manage the customer needs as it they relate to sales. Facilitating communication to all areas within the company is essential...

  • Floor Manager

    2 weeks ago

    Toronto, Canada Defina Full time

    Defina is looking to hire an experienced floor manager/server to join our talented team. We are looking for someone energetic with strong hospitality skills and who is enthusiastic and passionate about the food and wine industry. Most importantly, looking for someone who creates a positive experience for all our guests and for the rest of the team by being...

  • Floor Manager

    2 days ago

    Toronto, Canada ICONINK Full time

    **FIGO **is currently hiring a **FLOOR MANAGER** to join our team! **FIGO** offers Italian inspired cuisine in a stylishly elegant setting. The menu features house-made ricotta, wood-fired pizzas, and made-from-scratch pastas. At **FIGO**, our approach is simple; source the best ingredients possible and prepare them in an uncomplicated and modern way....

  • Restaurant Floor Manager

    2 weeks ago

    Toronto, Canada The Corner Place Full time

    **Overview** **Responsibilities** - Supervise daily floor operations to ensure efficient service and guest satisfaction. - Oversee kitchen operations, ensuring compliance with food safety regulations and standards. - Handle cash transactions accurately and responsibly, maintaining financial integrity. - Collaborate with bartenders to ensure timely service...

  • Restaurant Floor Manager

    2 weeks ago

    Toronto, Canada The Corner Place Full time

    **Job Summary** **Responsibilities** - Supervise and coordinate daily activities of the floor staff, including servers, kitchen personnel, and support staff. - Ensure excellent customer service by addressing guest inquiries and resolving any issues promptly. - Monitor food preparation and handling procedures to guarantee compliance with health and safety...

  • Floor Manager

    2 weeks ago

    Toronto, Canada Hair of the Dog Full time

    Are you a people person? Do you enjoy working with others? Are you a good leader? Looking for people with a passion for restaurants and a positive attitude. No office work required, just help out on the floor and make sure everything runs smoothly. **Job Types**: Full-time, Part-time, Permanent, Casual Part-time hours: 20 per week **Salary**:...

  • Floor Manager

    1 week ago

    Toronto, Canada INK Entertainment Full time

    **About Clio** Clio is a new private members' located in the heart of Toronto’s King West neighbourhood. Situated in a newly reconstructed 4-storey heritage building, the club comprises of lounges, a restaurant, a vibrant bar, cinema, roof terrace and various flexible meeting and private dining rooms. **Job Summary** Clio looking for a Floor Manager...

  • Floor Manager

    2 weeks ago

    Toronto, Canada INK Entertainment Full time

    **About Kost Toronto** 44 stories above Toronto’s bustling entertainment district sits Bisha Hotel’s rooftop restaurant Kōst. Inspired by the Baja Peninsula, Kōst offers a quick escape to the California coastline, with al fresco dining, a world-renowned infinity pool and unparalleled city and lakeshore views. Featuring seasonal menus with modern...