Home Warranty Coordinator

11 hours ago

Oakville, Canada Hallett Homes Full time

**The Opportunity**

**The Role**
- Organizing and maintaining all homeowner PDI, 30-Day & Year-End warranty items
- Liaising with homeowners regarding their concerns and warranty items, ensuring that a professional and positive relationship is maintained
- Take ownership of homeowner issues and actively assist in driving a resolution
- Ensuring that the warranty items are addressed in a prompt and professional manner
- Assist in the PDI process, as required
- Preparing homes on closing day
- Keep records of customer interactions, processing accounts and file documents
- Assist site staff in the coordination of trades to complete warranty items
- Ensure that you are up-to-date with current Tarion Guidelines and to attend Tarion Builder Update meetings
- Review the quality-of-service work when required
- Enthusiastic individual who enjoys a fast-paced environment with a residential builder
- Must be able to work independently, self-starter, and in a team environment
- **Must have knowledge of the Tarion Warranty**:

- Knowledge of Newstar an asset but not necessary
- Available to work on a construction site from 8:30am - 5:00pm Monday to Friday
- Reliable individual must have their own vehicle
- Proven effective communication skills, both verbal and written
- Conflict resolution capabilities a must
- Related experience in the construction industry is a strong asset
- Basic understanding of MS Office
- Ability to effectively problem solve

**The Company**

We are a leading-edge and award-winning luxury residential home builder with an outstanding team that takes pride in building well-made and elegantly crafted homes in the most desirable locations across the GTA.
- If you match the criteria above, please apply Or if you know someone who matches the job description, please forward our job posting to them._
- We thank all those who are interested however only those chosen for an interview will be contacted. No phone calls will be accepted._

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Residential construction: 1 year (preferred)
- Client Support: 1 year (preferred)
- Tarion Warranty: 2 years (required)

Work Location: In person

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