Inside Sales Representative

**You belong at Day & Ross.**

Inside Sales Representative

Full-time

Brampton, ON

The Inside Sales Representative professional will be responsible for retention and churn reduction of assigned account base for The Day & Ross Transportation Group. Additionally for the acquisition of net new accounts for General Freight and lead generation across all divisions.

As an Inside Sales Representative you will be responsible to maintaining good relationships with internal and external contacts. Pleasant, professional and confident demeanor on phone and in person.

**How You'll Help**:

- Aggressive and extensive cold call soliciting for new net accounts.
- Mining of inactive accounts to uncover opportunity to reactive shipping.
- Manage day-to-day relationship of assigned customer base by developing a high value-add relationship with key decision maker/buyer.
- Build a solid pipeline; identify short-term and long-term sales retention expansion of existing business and net new opportunities.
- Meet and exceed assigned sales goals.
- Provide prospects/accounts with the benefits, pricing, transit time and any other information needed to secure the business.
- Proactive thinker with the ability to correctly anticipate and identify customer needs, decisively solve problems, generate new ideas and implement plans to meet customer requirements.
- Capture of accurate and complete information in Salesforce system
- Telephone skills and manners are essential to building strong relationships with existing customers in short time frame.
- Maintain a sales focused mind-set while using tact, courtesy, and diplomacy to gain trust of prospects when cold calling to solicit business.
- Other related duties as may be required.

**Your Skills & Experience**:

- Minimum of secondary education, with preference of post-secondary education (Supply Chain or Logistics Management, or a combination of education and experience.
- Two (2) years previous Transportation experience is preferred, various roles within transportation would be beneficial. A minimum of two (2) years cold call sales experience with a proven track record of success with enthusiasm for cold-calling.
- Must be able to handle rejection and continue towards objectives with resiliency.
- Must be goal oriented, self-driven to attain results regardless of the obstacles or circumstance.
- Exceptional verbal communication skills are essential.
- Computer skills - accuracy, MS products, Salesforce, AS400, web based programs
- Demonstrated customer relationship skills
- Strong conflict resolution skills
- Able to work deadlines in high transactional environment
- Ability to champion business needs in a collaborative manner to colleagues
- Results focused

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

**About Day & Ross**

From a single truckload of potatoes in the 1950s to a fleet of thousands, Day & Ross has grown to become one of the largest transportation and logistics providers in North America. With over 7,500 team members on and off the road in the US and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and Logistics.

We believe our people are our greatest strength. For over a decade, we’ve been recognized as one of Canada’s Best Managed Companies. We’ve also been named a Top Company for Women to Work for in Transportation since 2018. Our recognition reflects the family values we share with our parent company, McCain Foods Limited.
- As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply. Day & Ross is committed to ensuring equal access and participation for people with disabilities and meeting their needs in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under Accessible Canada Regulations and in alignment with our business practices, capabilities, and values._

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