Dispatch/ Office Assistant

4 days ago

Orillia, Canada RNR Patient Transfer Services Full time

The Dispatch/Office Assistant receives phone requests for non-emergency medical transportation, determines the appropriate equipment, staff, resources, response times and maintains acts as a liaison between the office and driving attendants communicating schedules, daily locations, appointments, check-in points, etc. Coordination of transportation activities and communication of information to internal and external customers is a major part of the role.

The position requires a considerable degree of initiative and independent judgment. The work may be done separately or in conjunction with other call takers and dispatchers. Dispatchers / Office Assistants complete additional administrative tasks including filing and electronic file updates, scheduling, record keeping, auditing, gas receipt reconciliation, etc. and may assist in training new employees.

**Core Competencies**
- Communication
- Team Work
- Time Management and the ability to multi-task
- Attention to Detail
- Ability to manage pressure and conflicting demands and prioritize tasks and workload
- Creative and innovative thinking
- Organization
- Ability to handle high stress situation (Emotional Intelligence)
- Decision Making
- Development and continual learning

**Required Knowledge, Skills, Abilities**
- Skills in observing situations analytically and objectively and relaying details accurately
- Skills in operating a variety of communications equipment effectively
- Geographic knowledge of Ontario with skills in reading and interpreting maps to plan routes and determine locations
- Must possess good verbal and written communication skills to interact with patient, families, doctors and unit staff
- Ability to follow oral and written instructions
- Ability to remain calm under pressure including handling potential emergencies along with heavy workloads.
- Ability to balance multiple tasks simultaneously
- Knowledge of operating multi-line telephone systems

**Terms**

Daytime shifts with the ability to work a variety of shift times including mornings, days, afternoons, and evenings/nights. Shifts may also include weekends and holidays as needed.
- This posting provides a brief outline of the roles and duties of an RNR Patient Transfer Attendant and is not a comprehensive list of responsibilities. Duties may change as required and may include assigned tasks that are not listed in this description._
- **RNR Patient Transfer Services is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. **_RNR is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RNR are based on business needs, job requirements and individual qualifications, without regard to any status protected by the laws or regulations in the locations where we operate. RNR will not tolerate discrimination or harassment based on any of these characteristics._

**Salary**: From $19.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- dispatching: 1 year (preferred)

Work Location: In person

  • Automotive Dispatcher

    2 weeks ago

    Orillia, Canada Orillia Chevrolet Buick GMC Full time

    **About Orillia Chevrolet** Orillia Chevrolet is a trusted name in automotive sales and service, proudly serving the community with a commitment to quality, efficiency, and customer satisfaction. As part of a growing dealership, we’re looking for an organized and motivated **Automotive Dispatcher** to help coordinate the daily flow of work through our...

  • Grid Ops Dispatcher Trainee

    2 weeks ago

    Orillia, Canada Hydro One Full time

    **Date**:Jun 9, 2025 **Location**: Orillia, ON, CA **Company**:Hydro One Networks Inc **50498** -**Orillia** - Temporary -**12 Months** Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to...

  • Grid Ops Dispatcher Trainee

    2 weeks ago

    Orillia, Canada Hydro One Full time

    **Date**:Jun 7, 2025 **Location**: Orillia, ON, CA **Company**:Hydro One Networks Inc **50490** -**Orillia** -**Temporary**15 Months** Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to...

  • Medical Office Assistant

    2 days ago

    Orillia, Canada Doctor Alisha Fernandes Medicine Professional Corporation Full time

    **Join our team as a Medical Office Assistant!** As an MOA for Dr. Fernandes, you will have the opportunity to make a positive impact on the lives of our patients and contribute to the provision of excellent surgical and endoscopic care to our neighbours in Orillia and surrounding area. **Title: Medical Office Assistant** **Commitment: Full-time, 8 hour...

  • Automotive Collision Office Assistant

    6 days ago

    Orillia, Canada CK Collision Full time

    **Job Overview** **Duties**: - **data-entry** - **job-costing** - **scheduling** - **estimating** - **phone support** - **will involve receivables** - **occasionally assist with moving vehicles between locations, as needed** - **updating various supportive external insurance and vehicle rental systems** - **attentive to detail** - **additional...

  • Office Administrator

    2 weeks ago

    Orillia, Canada Orillia Dodge Full time

    Orillia Dodge is growing and we’re looking for a motivated, detail-oriented **Office Administrator** to join our front office team. You’ll work closely with our Controller and dealership departments to keep things running smoothly behind the scenes—accuracy, professionalism, and a positive attitude are a must. **Key Responsibilities**: - Answer...

  • Office Manager

    2 weeks ago

    Orillia, Canada Orillia Optometry Full time

    Office Manager Orillia Optometry - Orillia, Ontario **Job Type**: Full-Time **Salary**: Competitive, based on experience Benefits: Extended health and dental care, employee discounts on premium eyewear, professional development opportunities. Profit Sharing. RRSP Matching. About Us: At Orillia Optometry, we are committed to providing exceptional eye care...

  • Medical Office Administrator

    4 days ago

    Orillia, Canada PACE Cardiology (Orillia) Full time

    Medical Office Administrator PACE CARDIOLOGY ORILLIA (ECHO CLINIC) Job description The Medical Office Administrator will be involved in a wide range of tasks including: administrative, front office and clinical. The Medical Office Administrator are also entitled to provide assistance to the technologists, while performing general check ups and giving...

  • Office Administrator/receptionist

    2 days ago

    Orillia, Canada Canpro Plumbing Full time

    **Overview**: **Responsibilities**: - Maintain a clean and organized office environment **Qualifications**: - Proven work experience as an Office Administrator, Office Assistant, or similar role - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) - Strong organizational skills with a problem-solving attitude - Excellent written and verbal...

  • Medical Office Secretary

    1 week ago

    Orillia, Canada Dr. Tyler Gray & Dr. Derek Bos Urology Clinic Full time

    **Medical office is seeking a Full-time Medical Office Secretary to help meet patient needs for two doctors.** **Hours**:Monday-Friday, 8:30am-4:30pm **Administrative duties**: - Acting as the main point of contact for the office - Scheduling and confirming appointments - Preparing patient files, documents for release - Greeting, assisting and directing...