Medical Office Assistant
2 days ago
**Join our team as a Medical Office Assistant**
As an MOA for Dr. Fernandes, you will have the opportunity to make a positive impact on the lives of our patients and contribute to the provision of excellent surgical and endoscopic care to our neighbours in Orillia and surrounding area.
**Title: Medical Office Assistant**
**Commitment: Full-time, 8 hour day**
**Start Date: September 1, 2025**
**Application Deadline: August 30, 2025**
**Employer: Dr. Alisha Fernandes, OSMH**
**Physician Specialty: Minimally-Invasive General Surgery and Advanced Endoscopy**
**Role Advantages**:
- Fair compensation, commensurate with experience
- Respectful workplace
- Rewarding career helping patients access excellent surgical care
**Qualifications required**:
- MOA certification achieved, experience an asset
- EMR experience
- Novari and Cerner experience
- Accuro EMR experience favoured, training can be provided
- OHIP billing training and/or experience and accurate data entry
- Microsoft Office Suite
**Skills required**:
- Valued traits: detail-oriented, organized, efficient, responsible, hard-working, professional, _independent_
- Understanding of, and adherence to, PHIPA and privacy legislation
- Proficient in trouble-shooting basic office equipment (fax, printer, computer, EMR)
- Economically manage inventory of office and medical supplies as-needed
- Interact collegially with other MOAs and healthcare providers in the clinic space
- Maintain smooth and efficient office operation with direction provided by Dr. Fernandes
- Answer phone calls, respond to messages and faxes appropriately and in a timely manner
- Coordinate referrals to specialists and follow-up on outcomes
- During clinic days, welcome and check-in patients
- Insurance verification, patient record-keeping, registration
- Assist in the preparation, change-over and organization of clinic examination spaces as required; occasionally assist Dr. Fernandes during direct patient interactions in clinic
- Schedule clinic appointments, book and coordinate hospital procedures (endoscopy, surgery, minor procedures) and interface with OSMH hospital software/protocols as required
- Handle administrative tasks: maintenance of the clinical calendar, filing, and billing support
- Learn to direct patient queries appropriately and communicate efficiently with Dr. Fernandes
Pay: From $22.00 per hour
Expected hours: 40 per week
**Benefits**:
- Extended health care
- Paid time off
**Location**:
- Orillia, ON L3V 3B5 (required)
Work Location: In person
Application deadline: 2025-08-30
Expected start date: 2025-09-01
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