Customer Service Agent

2 weeks ago

Québec, Canada Gagnon Frères Full time

**Work Setting**:

- Retail/wholesale establishment/distribution centre

**Tasks**:

- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Perform general office duties
- Receive and log complaints
- Sell merchandise

**Computer and Technology Knowledge**:

- Database software
- Internet
- MS Excel
- MS Windows
- MS Word

**Security and Safety**:

- Criminal record check

**Work Conditions and Physical Capabilities**:

- Attention to detail
- Fast-paced environment

**Personal Suitability**:

- Punctuality
- Client focus
- Effective interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player

  • Customer Service Agent

    5 days ago

    Québec, Quebec, Canada Engage2Excel Full time

    About the PositionEngage2Excel is actively looking for a dynamic person to join our Contact Center Team as Customer Service Agent. The candidate must reside in Canada, preferably Quebec. We are always on the lookout for motivated Team members who enjoy providing quality customer service in addition to ideas with a collaborative environment to maximize...

  • Customer Service Agent F

    2 weeks ago

    Québec, Quebec, Canada Beneva Full time

    Official Internal Job Title:Customer Service Agent FStatus:Temporary (Durée déterminée)Job Description:En tant qu'agent(e) au service à la clientèle pour l'Espace client, vous guiderez les clients par téléphone ou par écrit pour leurs demandes de premier niveau, pour l'aide technique sur les plateformes numériques . Vous vous réaliserez dans les...

  • Customer Service Agent F

    2 weeks ago

    Québec, Quebec, Canada Beneva Full time

    Official Internal Job Title:Customer Service Agent FStatus:Temporary (Fixed Term)Job Description:En tant qu'agent(e) au service à la clientèle pour l'Espace client, vous guiderez les clients par téléphone ou par écrit pour leurs demandes de premier niveau, pour l'aide technique sur les plateformes numériques . Vous vous réaliserez dans les fonctions...

  • Customer Service Agent F

    1 week ago

    Québec, QC, Canada Beneva Full time

    Official Internal Job Title:Customer Service Agent FStatus:Temporary (Durée déterminée)Job Description:En tant qu’agent(e) au service à la clientèle pour l’Espace client, vous guiderez les clients par téléphone ou par écrit pour leurs demandes de premier niveau, pour l’aide technique sur les plateformes numériques . Vous vous réaliserez dans...

  • Customer Service Agent F

    1 week ago

    Québec, QC, Canada Beneva Full time

    Official Internal Job Title:Customer Service Agent FStatus:Temporary (Durée déterminée)Job Description:En tant qu’agent(e) au service à la clientèle pour l’Espace client, vous guiderez les clients par téléphone ou par écrit pour leurs demandes de premier niveau, pour l’aide technique sur les plateformes numériques . Vous vous réaliserez dans...

  • Bilingual Sales and Customer Service Agent in

    2 days ago

    Québec, Canada belairdirect Full time

    belairdirect - La Fierté Video - External **Work location**: DYK: We have an office in the heart of all the action. Our hybrid working model means making the most of the time we do spend with our colleagues, and what better way to enjoy those moments together than being steps away from the subway, shops and restaurants? Reservations for team lunches are...

  • Remote - Bilingual Customer Service Agent - French

    1 week ago

    Québec, Canada Rove Concepts Full time

    **Please note - this is a remote position and you must be residing in Montreal only.** Rove Concepts, a contemporary home décor brand and eCommerce furniture retailer, is looking for a Remote - Customer Service Agent to join our growing team. Our objective is to maximize sales opportunities through both showroom and eCommerce channels. At the same time,...

  • Customer Service Agent

    5 days ago

    Québec, Canada CENTURA Full time

    Under the supervision of the Supervisor, the position holder must ensure high quality customer service. He must ensure and participate in the smooth running of the activities of his department. ADVANTAGES Competitive salary; Sick hours; Complete group insurance program paid by the employer; Group RRSP with employer contribution; Free parking and public...

  • Support Agent Service Desk

    2 weeks ago

    Québec, Canada CTConsultants Full time

    **CTC007515 - Support Agent Service Desk**: **Secteur industriel: Telecommunications**: **Type d'emploi: Contract**: **Durée: Nine months**: **Mode de travail: Mixed**: **Description**: - Interviews will be held Both French & English - 1st virtual & 2nd in office / - Side project - Ticketing & Billing Descriptions: Roles and Responsibilities: Responsible...

  • Phone Agent

    2 weeks ago

    Québec, Canada Computershare Full time

    Temporary Phone Agent Montreal 8-week assignment **We give you a world of potential** We have an exciting opportunity for an experienced Phone Agent to join our team. This assignment will last approximately 8 weeks This Phone Agent must have a passion for delivering exceptional customer service and a strong work ethic **A role you will love** The Phone...