Warranty Administrator

6 days ago

Calgary, Canada Precision Hyundai Full time

**Job Overview**

**Critical Aspects**
- Maintains accurate records and monitors the warranty process as outlined by HAC (Hyundai Auto Canada) on behalf of Precision Hyundai.
- Serves as the liaison with for Precision Hyundai with HAC factory representatives for resolution of all warranty issues and claims
- Ensures all warranty claims with HAC are paid and up to date with Precision Hyundai.
- To be aware of and maintain records with respect all service advisories (TSBs, Campaigns, Recalls, other warranty related announcements, and updates on LTS times) issued by HAC.
- Monitors and takes appropriate action to ensure service advisors are submitting warranty claims in accordance with the HAC defined process and time period.
- Is a recognized authority by HAC to authorize warranty repairs when not previously reported by the customers but identified by a Service Department representative in performing other work on the vehicle

**Key Responsibilities**
- Responsible to have advisors reconcile warranty labor time and parts corrections to align with paid claims.
- Communicates daily with department heads on all aspects and status of warranties.
- Ensures all processes are followed relate to HAC expectations of claim documentation. Pictures, Technician notes, proper signatures and authorizations.
- HYTAC, Hot line inquiries, PWA and claim inquiries are maintained and updated daily to ensure accuracy.
- Responsible to ensure that all Technicians and Advisors are aware of any bulletin updates, new recall information, and any claim process changes.
- Oversee and help the Service Advisors with the creation and submission of PWA’s on a required basis.
- Follows open PWA progress daily and updates PWA and associated Advisors and Technicians
- Advise Service advisors and Techs on best course of action relating to warranty policies and how to proceed.

**Experience**
- Proven experience in an administrative role is required. Hyundai experience will be preferred
- Proficiency in PBS software will be preferred
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent phone etiquette and customer service skills are essential for this role.
- Familiarity with data entry processes and attention to detail is critical for accuracy in warranty administration.

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Work Location: In person

  • Warranty Administrator

    6 days ago

    Calgary, Canada Crystal Creek Homes Full time

    Crystal Creek Homes is a premier homebuilder dedicated to quality craftsmanship and exceptional customer satisfaction. We are currently seeking a Warranty Administrator to join our team. This role is essential in ensuring that our warranty department operates smoothly and efficiently, delivering outstanding support to homeowners and maintaining our...

  • Warranty Administrator

    2 weeks ago

    Calgary, Canada Mercedes-Benz Country Hills Full time

    Mercedes-Benz Country Hills is looking to grow their team with an experienced Warranty Administrator. As a Warranty Administrator, you prepare, record, and reconcile warranty claims following the Mercedes-Benz Canada processing criteria. You are responsible for the accuracy and timelines of the process and ensure the dealership receives proper credit and...

  • Warranty Administrator

    2 weeks ago

    Calgary, Canada South Centre Volkswagen Full time

    The Wood Automotive Group, one of Alberta's largest automobile retailers for over 40 years, is offering an exciting opportunity for a Warranty Administrator to the South Centre Volkswagen team! The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 9...

  • Warranty Administrator

    1 week ago

    Calgary, Canada Blackfoot Motosports Full time

    Barnes Powersports Blackfoot is currently seeking to expand our team with a **Full-Time Warranty Administrator!** If you have a sharp eye for detail, a knack for organization, and love being surrounded by the sound of revving motorcycles all day, look no further than **Barnes Powersports Blackfoot!** **Job Summary**: Reporting to the Service Manager, the...

  • Warranty Administrator

    1 week ago

    Calgary, Canada Calgary Peterbilt Full time

    **Calgary Peterbilt** **Are you a problem-solver with a passion for customer service and dealership operations? Peterbilt Southern Alberta is seeking a Warranty Administrator to join our Service Department and play a key role in our continued success.** **What You’ll Do**: - **Warranty Processing**: - Answer customer and staff questions about warranty...

  • Warranty Coordinator

    2 days ago

    Calgary, Canada RareBuilt Homes Full time

    RareBuilt Homes is a dynamic custom home building team dedicated to crafting exceptional single-family and multi-family homes tailored to our clients' unique needs. With a commitment to excellence, we strive to redefine the standard of quality in the construction industry. We are seeking a skilled and detail-oriented Warranty Coordinator - Project...

  • Administrator, Warranty

    6 days ago

    Calgary, Canada Anthem Properties Full time

    We are on the lookout for our next Warranty & Construction Administrator! As part of the team, you will be responsible for assisting with the warranty process for our residential properties, ensuring that all homeowner warranty claims are efficiently processed and resolved. You will serve as a point of contact for homeowners, addressing their concerns and...

  • Warranty Coordinator

    15 hours ago

    Calgary, Canada Modine Manufacturing Company Full time

    **Position Description**: The warranty coordinator processes warranty claims by reviewing documentation, ensuring compliance with policies, and collaborating with customers, technicians, and vendors to resolve issues. Key duties include scheduling service appointments, managing warranty documentation and parts inventory, communicating warranty terms, and...

  • Warranty Specialist

    7 days ago

    calgary, Canada Hays Full time

    As the Warranty Technician is responsible for managing homeowner service requests and performing maintenance and repairs throughout the builder warranty period across single‑family and multi‑family communities. This role ensures a high level of customer satisfaction through timely service, clear communication, and quality workmanship.Homeowner Support &...

  • Warranty Specialist

    7 days ago

    Calgary, Canada Hays Full time

    As the Warranty Technician is responsible for managing homeowner service requests and performing maintenance and repairs throughout the builder warranty period across single‐family and multi‐family communities. This role ensures a high level of customer satisfaction through timely service, clear communication, and quality workmanship.Homeowner Support &...