Current jobs related to Customer Care - Calgary - Logel Homes

  • Director of Care

    7 days ago

    Calgary, Canada Shepherd’s Care Foundation Full time

    **Status**:Open**Department**:Care Services**Type**:Full-Time**Work Site**:Prince of Peace (located in Calgary)**Director of Care** **Shepherd’s Care Foundation** At Shepherd’s Care Foundation (SCF), as a faith-based not-for-profit organization, person centered care is the foundation of all we do in providing care and other human services. At SCF, all...

  • Customer Care Administrator

    1 week ago

    Calgary, Canada Canvas and Loft Full time

    Join Canvas and Loft, where we redefine the shopping experience by prioritizing exceptional service and customer satisfaction. Unlike typical retailers, we go above and beyond to ensure every interaction is seamless and enjoyable. Our dedicated team is committed to addressing service concerns promptly and effectively, making the purchasing process as simple...

  • Customer Care Administrator

    7 days ago

    Calgary, Canada Canvas and Loft Full time

    Join Canvas and Loft, where we redefine the shopping experience by prioritizing exceptional service and customer satisfaction. Unlike typical retailers, we go above and beyond to ensure every interaction is seamless and enjoyable. Our dedicated team is committed to addressing service concerns promptly and effectively, making the purchasing process as simple...

  • Customer Care Agent

    13 hours ago

    Calgary, Canada Kramer Mazda Full time

    **Customer Care Agent** Kramer Mazda is currently seeking a Customer Care Agent. At Kramer Mazda, we are more than just a dealership, we are part of an exclusive club of driving enthusiasts who believe that the experience comes before the transaction. We are passionate about our product and take pride in the quality of our work. We believe in people...

  • Customer Care Representative

    7 days ago

    Calgary, Canada Alpha Plumbing Ltd Full time

    **Alpha Plumbing needs you! The primary role is to ensure smooth flow of Customer Care operations, as well as administrative duties. The Office Admin will ensure the day to day flow of Alpha Plumbing from a scheduling and inbound lead management roll. Additional responsibilities include customer relationship management and data tracking duties, with more...

  • Customer Care Manager

    2 weeks ago

    Calgary, Canada Fit Kitchen Full time

    **About Fit Kitchen**: Fit Kitchen is a fast-growing Calgary-based meal prep company that fuels busy lives with nutritious, chef-prepared meals. We're passionate about fitness, nutrition, and making healthy living simple and accessible. As we continue to grow, we're looking for a motivated and detail-oriented team member who’s ready to grow with...

  • Advisor, Customer Care

    2 weeks ago

    Calgary, Canada ATCO Full time

    Customer Service Representative. Or as we like to say, Customer Care Advisor!We’re looking for a Customer Care Advisor to join our diverse and vibrant team and become part of the ATCO family. ATCO Energy operates two lines of business, Energy and Home Services. At the Customer Care Centre (CCC), we’re far more than just a regular call center: we’re a...

  • Customer Care Ambassador

    14 hours ago

    Calgary, Canada Concorde Airport Services Full time

    Concorde Airport Services is a Calgary based company that provides various services to the Calgary Airport Authority. The Customer Care Ambassador Service division (CCAS) provides essential support to travelling passengers and the airport community. The CCAS Team is looking for unique, customer service driven individuals who excel in providing exceptional...

  • Customer Care Representative

    3 days ago

    Calgary, Canada sonova Full time

    Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment?Are you passionate about providing customer service that exceeds expectations?If so, we think you belong here at Connect Hearing as a Customer Care Representative!Who we are:Connect Hearing Canada is one of the strongest networks of...

  • Customer Care Representative

    5 days ago

    Calgary, Canada Dynacare Full time

    **Where YOU work makes a difference.** Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career...

Customer Care

2 weeks ago

Calgary, Canada Logel Homes Full time

Are you passionate about delivering exceptional customer experiences? Join our dynamic team as a Customer Care & Warranty Administrator As the key liaison between our valued homeowners and our dedicated service team, you'll play a vital role in coordinating customer communications and scheduling expert home reviews and service appointments. Be part of our mission to ensure top-tier service delivery and customer satisfaction

Logel Homes was created in 2000 to bring signature quality and value to townhome and condominium buyers. Logel Homes is proudly one of Canada’s Best Managed Companies (Platinum Standard), the 9-time winner of Customer Insights Best Customer Experience and 2020,2021& 2022, 2023 & 2024 Multi-Family Builder of The Year. With an exciting, vibrant, and stimulating workplace within the home building industry, the driven team, is the embodiment of “Excellence Comes Standard”.

**What you'll be doing**:

- Scheduling Customer care & warranty specialists for reviews of homes.
- Scheduling service appointment for trade or supplier as per Customer Service Care & Warranty Specialists description of scope of work
- Document management - Scanning, photocopying, saving, and distributing electronic documents.
- Maintaining records of service requests and work completed during warranty period.
- Reporting on warranty and service forecast and job completion for monthly team meetings
- Managing and maintain Flowfinity (CRM and Field Scheduling Software)
- Customer Service:

- Administer 30-day, 6-months and 13-months reviews.
- Responsible for continuously expanding and updating professional knowledge and honing training skills in order to enhance individual and team innovation and productivity.
- Create all warranty related PO’s and back charges.
- Coordinate & organize special events related to Warranty/Service department i.e. customer Meet & Greets
- Responsible for updates to Homeowner Guide and Customer Service Handbook

**What you bring to the team**:

- Post-secondary education in related area of study.
- 1-3 years of experience in administrative role
- Previous experience in working in the customer service field.
- Previous experience/knowledge in the multi-family construction or real estate industry is an asset.
- Strong communication skills
- Strong organizational skills
- Strong customer service experience
- Effective conflict resolution and problem-solving skills
- Excellent attention to detail skills
- Ability to effectively negotiate with clients, contractors, and vendors.
- Ability to communicate technical information.
- Ability to work in a team or independently.
- Ability to work within timelines.
- Ability to problem solve through problems and issues.
- Ability to work effectively in a multi-disciplinary team environment and adjust to various personality types.
- Ability to build cross departmental relationships inside and outside the organization.

Our values and policies promote teamwork, innovation, long-term employment, and work-life balance. As a family oriented, community minded company Logel Homes offers comprehensive health and insurance benefits including: flex days and flexible work schedules; Personal and Health spending Accounts; RRSP&TFSA matching; team building and reward activities; career growth and advancement.

At Logel Homes, we value and celebrate diversity in all its forms. We believe that a diverse and inclusive workforce brings together unique perspectives, experiences, and talents, making us stronger as an organization. We are committed to creating an environment where everyone feels welcomed, respected, and supported. We strive to build a diverse team that reflects the communities we serve and foster an inclusive culture that encourages collaboration, innovation, and growth.