General Manager
16 hours ago
General Manager - Carriage Ridge Resort (Oro-Medonte, Ontario)
**About Carriage Ridge Resort**
Carriage Ridge Resort is a scenic four-season retreat nestled in the heart of Oro-Medonte, Ontario. The property features 135 spacious condominium-style units across three buildings, including a main lodge with guest reception, an indoor pool, and a marketplace.
The resort is proudly owned and operated by Sunray Group of Hotels, one of Canada’s fastest-growing hospitality and development companies. Sunray Group owns and manages a diverse portfolio of hotels, resorts, and properties across the country, with a commitment to exceptional service, operational excellence, and community engagement.
We’re seeking an experienced and hands-on General Manager to lead the resort’s daily operations, manage a small, dedicated team, and strengthen partnerships within the local community.
**Position Overview**
**Key Responsibilities**
- Lead, motivate, and support a small on-site team to deliver exceptional guest experiences.
- Oversee all resort operations including front office, housekeeping, maintenance, and administration.
- Manage financial performance
- Negotiate and oversee vendor and service contracts to ensure quality and cost-efficiency.
- Develop and implement effective operational procedures for consistency and improvement.
- Build and maintain strong relationships with local businesses and attractions to generate new partnerships and revenue opportunities (e.g., golf courses, ski hills, tourism operators).
- Ensure compliance with all health, safety, and property standards.
- Manage guest relations, ensuring issues are escalated and resolved promptly and professionally.
**Qualifications & Skills**
- Minimum 3+ years of experience in a management role within hospitality, resort operations, or property management.
- Post-secondary education in Business Administration, Hospitality Management, or a related field (or equivalent work experience).
- Strong financial management skills with experience controlling budgets and operating expenses.
- Excellent leadership and communication abilities with a hands-on management style.
- Proven ability to build, train, and motivate small teams.
- Background in customer service and guest satisfaction.
- Knowledge of health and safety standards and compliance.
- Some HR experience.
- Strong organizational and process-building skills.
- Comfortable using property management systems (PMS) or similar operational software.
- Flexible to work weekends or holidays as required by resort operations.
- First Aid certified or willing to obtain certification within the first 3 months of employment.
- Bonus: Maintenance or technical building experience.
**Compensation & Perks**
- Competitive salary: $70,000 - $80,000 annually
- Full benefits package available after 3 months of employment
- Temporary on-site accommodation available for relocation
- Employee perks and access to resort amenities
If contacted for an employment opportunity, please advise if you require accommodation at any stage of the recruitment process.
Pay: $70,000.00-$80,000.00 per year
**Benefits**:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Relocation assistance
Work Location: In person
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