Sales Support Administrator

Sales Administrator

**Location**: 8470 Keele St (Keele and Langstaff)

**Hours**: 8 am to 4:30 pm

Did you know that 34,000+ Canadians are directly employed in the recycling industry? Interested in becoming part of Canada’s workforce that’s shaping our environment?

Here’s what we do

Founded in Toronto in 1996, Combined Metal Industries (CMI) has quickly grown into a successful full-service metal recycling corporation. CMI is recognized as a leading and innovative recycler and distributor of metal products, thanks to the efforts of a passionate and dedicated team who drive success every day. CMI services a strong core customer base in Canada with a presence in all Ferrous and Non-Ferrous markets across North America. As a leading partner to the Canadian manufacturing industry, CMI is transforming the Canadian marketplace with best-in-class environmental and quality management practices.

CMI sources and processes recycled ferrous and non-ferrous metals across North America to ensure they do not end up in a landfill or go to waste. Our recycling stream ensures that all the ferrous and non-ferrous metals that enter our yards will create something new again

Here’s where you come in

As part of the Non-Ferrous Sales team, you will be responsible for all back-end functions related to our overseas shipments, from contract creation to container arrival as well as providing a positive experience to external and internal customers.

What you will be responsible for
- New consumer account setup
- Contract management
- Pricing shipments
- Preparing shipping documents
- Ensuring all documents are sent within designated time frames
- Ensure timelines for pricing and payment by customer are met
- Tracking shipment status
- Communicate with accounting team
- Assist in creation of Original Bill of Lading (OBL)
- Prepare/request final OBL/Sea Waybill release once all criteria is met and validate accuracy
- Prepare OBL packages and courier
- Investigate and process claims
- Complete month end processes
- Work closely with internal and external parties to provide shipment status
- Communicate with CMI’s accounting team to monitor timing of receivables and payables
- Assist in creation of Original Bill of Lading (OBL) along with freight forwarders and validating for accuracy
- Prepare/request final OBL/Sea Waybill release once all criteria is met and validate accuracy
- Investigate and process claims where necessary and approved
- Complete month end processes in the internal system

What you bring to the table
- High School Graduate
- Post-secondary education in commerce, business or international trade is an asset
- Minimum of three (3) years of related experience in a similar role
- freight forwarding
- ocean export procedures
- knowledge of Incoterms
- knowledge of overseas shipping requirements
- required documents (packing list, invoice, B/L draft)
- Excellent English communication skills (written and verbal)
- Intermediate computer skills with MS Word (Excel and Outlook)
- Ability to perform basic arithmetic computations required to calculate prices and discounts and prepare reports
- Customer service oriented, possess tact and judgement in dealing with difficult and demanding customers
- Organized, detailed oriented, ability to prioritize tasks
- Strong judgement and decision-making ability
- Possess problem analysis and solving skills

A few super cool things about us / what we offer
- Competitive salary with an opportunity to realize a bonus based on performance
- Performance-based salary increases
- A great team to learn from and unlock growth and career opportunities
- An inclusive, friendly, and multi-cultural environment
- Progressive and approachable leadership team focused on winning and continuous improvement
- Brand-new state of the art recycling facility and offices in Vaughan (240,000 square feet)
- Free CMI Academy webinars and workshops to accelerate your personal and professional development
- A commitment to your health and safety and those CMI impacts
- A chance to give back to the environment and contribute to sustainability

Are you already picturing yourself at CMI? We thought you might be Send us your resume and let us know how you would make an impact at CMI.

At CMI, we are committed to fostering an inclusive and equitable workplace, free of bias and discrimination, where everyone feels valued, respected, and supported. We are committed to working with and providing reasonable accommodation to applicants with disabilities where feasible. We thank all applicants for their interest; only those selected for an interview will be contacted.

INDHP