Part Time Sales Representative

2 weeks ago

PointeClaire, Canada GEOX Full time

**Position Overview**
The Sales Associate is responsible to achieve personal sales goals and KPI’s through exceptional customer service. Maintain visual standards and support store operations while following corporate policies and procedures.
**Key Responsibilities**
- ** Sales**
- Actively participate in achieving sales targets and goals set by store management.
- Maintain up-to-date knowledge of current promotions and sales.
- Promote sales and special promotions to maximize revenue.
- Cross-sell and up-sell products to maximize sales opportunities.
- Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
- ** Customer Service Excellence**
- Greet and welcome customers with a friendly manner as they enter the store.
- Assist customers in locating products and provide detailed product information.
- Understand customer needs and recommend appropriate products or solutions by offering detailed product information.
- Handle customer inquiries professionally.
- Provide personalized shopping assistance to customers.
- ** Store Presentation & Visual Standards**
- Ensure the sales floor is well-maintained, organized, and visually appealing.
- Monitor inventory levels and communicate needs to management.
- Maintain cleanliness and orderliness of the store.
- Assist in visual merchandising and the maintaining proper product displays to enhance the shopping experience.
- ** Operational Support**
- Assist with receiving, unpacking, and tagging merchandise.
- Assist in maintaining stockroom organization standards.
- Support all inventory handling procedures, including consolidations, recalls, markdowns, shipment and receiving.
- Support all corporate visual directives and maintaining standards throughout the day.
- Participate in regular store meetings and training sessions.
- Follow all company policies and procedures, including those related to safety and security.
- Support loss prevention efforts by alerting suspicious activity of potential security issues to management.
- ** Team Collaboration**
- Work collaboratively with team members to achieve store objectives.
- Aligned with common goals to help drive store’s objectives..
- Communicate effectively with colleagues and management to ensure smooth store operations.
- Review all communication tools to keep up-to-date on business performance and other key tasks to be completed as directed by the management team.

**Position Requirements**
**Education**:
High School or College Degree or commensurate retail experience.

**Previous Experience**
Previous retail or customer service experience (preferably in fashion apparel/footwear).

**Required Skills**:
Strong interpersonal and communication skills
Ability to work in a fast-paced environment
Basic math skills for handling transactions
Attention to detail and organizational skills
Availability: Flexibility to work various shifts, including evenings, weekends, and holidays.

**Key Competencies**:

- Passion_
- Customer Service Focus_
- Accountability_
- Leadership_
- Teamwork_
- Adaptability_
- Communication_
- Continuous Learning_
**Physical Working Conditions**
- The physical environment of this position requires the employee to work mainly indoors
- Be able to stand, walk, bend, crouch, and reach for extended periods of time
- Climb ladders in order to reach merchandise on top shelves
- Lift merchandise up to 30 lbs. and move fixtures throughout the store

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