Case Worker, Nalah

**Employment Opportunity**

**Case Worker, Nalah (37.5 hours per week)**

**Job ID 23-038EJHS**

**Company Overview**:
It is an exciting time to join the team at the Edmonton John Howard Society as we embark on a renewed strategic direction. For over 70 years, EJHS has been rooted in community safety and this will continue to be our focus. We offer individuals and families a chance to heal and reintegrate into the community from justice and related systems. Our new strategic direction is about building on our rich history in the community safety space, including building our community services; building our team; and building our story.

Edmonton John Howard Society strives to provide a meaningful work environment through the following:

- Strong focus on employee wellness and work-life balance
- Service recognition and employee awards
- Professional development opportunities
- Staff team building and appreciation days
- competitive health, dental and RRSP benefits

**Position Summary**:
The Case Worker at Nalah Centre is the first point of contact for victims of intimate partner violence. This role ensures every victim has access to practical and professional client-centered support and a voice while navigating the domestic violence criminal court process. The Case Worker is responsible for the daily management of their assigned caseload while ensuring that Domestic Violence Justice Response (DVJR) protocols are adhered to and incorporated into file management practices. The Case Worker ensures that victims have updates on court proceedings, and access to resources, supports, and services.

**Responsibilities**:

- Engage with clients over the phone
- Develop and monitor safety planning while assessing risk
- Provide education and information about the impact of family violence on individuals and children
- Provide referrals to other resources as appropriate
- Support clients throughout the criminal justice process, including court updates and/or changes throughout the court process
- Develop and maintain excellent working relationships with all DVJR partners
- Act as the client’s voice in court conferencing and provide partners with relevant information
- Liaise with Crown Prosecutor’s office

**Qualifications / Skills**:

- Diploma in human services or a related field, a degree in social work is preferred
- Minimum of 2 years experience working with victims of family violence
- Thorough understanding of victimization and the dynamics of domestic violence
- Experience working with diverse populations and ability to provide culturally relevant services
- Knowledge of law enforcement, child and family service, and/or justice systems
- Effective assessment, verbal and written communication skills
- Effective interpersonal and engagement skills
- Registration with a professional organization is considered an asset

Ability to speak a second language is considered an asset

**Conditions of Employment**:
Completion of a Criminal Record Check and Child Intervention Record Check will be required

This position has an immediate start date. The hours of work are Monday through Friday 8:00 AM-4:30 PM. The office is located in the Transition Place Building at 10010-105 Street, Edmonton. Parking is not included with the position.

**Salary**:
The salary for this position is $50 000 annually.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- RRSP match

Schedule:

- Monday to Friday

Application question(s):

- Do you speak a second/third language?

**Experience**:

- family violence victim services: 2 years (preferred)

Licence/Certification:

- criminal record check (preferred)
- child intervention record check (preferred)

Work Location: In person