Quality Technical Specialist

**Daiken North America LTD** is seeking a **Quality Technical Specialist** for our **Huntsville**, **ON** facility,**_ (formerly Panolam Industries LTD)._**

The **Quality & Environmental Specialist** role is responsible for administering and ensuring product compliance to the company quality program in accordance with Customer and Company requirements. This role serves as a liaison between the customer and the plant personnel. This role also manages the company ISO and compliance program and works on environmental and regulatory reporting.

**Daiken North America LTD is located in beautiful, tranquil Huntsville Live, Play, and Work all in one location Get away from the city challenges and enjoy our cottage country**

This is a very exciting time to join our company. We are continuing to grow, introducing new products, making technological investments, and implementing innovative marketing strategies.

We are also focused on our people - our most important resource.

At** Daiken North America LTD** we believe in transparency, open communication, and rewarding success with a path to fully develop your potential while building a career.

**Why join Daiken?**
- A culture that values opportunity for growth, development and internal promotion.
- Competitive compensation package with a salary range of **$57,350 to $65,000 CAD**.
- Extended Health Care plan that includes medical, dental and vision benefits.
- Registered Pension Plan with company match.
- Work Schedule: Monday through Friday 8 hours a day; at times more than 8 hours.

**Responsibilities**:

- Coordinate all lab and technical activities.
- Maintain the Composite Panel Association (CPA)/Environmentally Preferable Products (EPP) Certification Program.
- Assist in testing and evaluating any new products (trials).
- Maintain to calibration of testing equipment throughout the plant.
- Assist production in determining if a product falls within specification.
- Assist in collecting and analyzing data for analysis.
- Manage, establish, implement and maintain an efficient Quality Management System (QMS) throughout the organization as required by ISO 9001-2000.
- Report the performance of the QMS on an ongoing basis as well as to ensure compliance by all departments.
- Collect, analyze and communicate customer requirements, customer complaints and customer feedback throughout the organization.
- Act as company representative with the CPA.
- Oversee and participate in environmental monitoring and compliance.
- Arrange and conduct ISO audits and ISO Management review meetings.
- Deal with customer complaints, claims, returns and technical requests.
- Coordinate and provide technical assistance with product trials.
- Provide technical assistance throughout the plan as required.
- Oversee testing programs and calibration programs set out.
- Assist in the evaluation of nonconforming products in the plant.
- Evaluate and develop improved techniques for control of quality and reliability.
- Work with the Lab Technician as a team to complete all daily production testing and reporting as required.
- Report any products inspected or tested that is out of specification.
- Ensure up to date specifications and standards are issued and followed and that all material produced is following these specifications and standards.
- Other duties as assigned.

**Essential Qualifications**:

- Five (5) years of experience in industrial particleboard/treating/laminating manufacturing.
- Excellent communication and interpersonal skills (verbal and written).
- Exceptional organizational, time management, trouble shooting and multi-tasking skills.
- Ability to work cross-functionally with people of all levels and departments to garner resources and knowledge needed to accomplish goals.
- Proficient in Microsoft Office Word, PowerPoint, Excel, etc.
- Strong analytical skills and detail oriented.

**Required Education and Experience**:

- Bachelor’s degree in chemistry or related field.
- Knowledge of industrial, H&S and quality standards.
- ISO Auditor training.

**Work Environment**:Manufacturing and/or office

**Physical Demands**:This job requires the ability to sit, climb, stand, lift and/or move 50lbs.

**Position Type and Expected Hours of Work**:This is a full-time position. Days of work are Monday through Friday.

**Reasonable Accommodations Statement**:To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.