Service Coordinator

3 days ago

Dorval, Canada Smardt Full time

English version below

**Êtes-vous un professionnel bilingue à la recherche d'un nouveau défi?** Aimez-vous offrir un excellent service aux clients?**

Nous cherchons à embaucher un(e) répartiteur(trice) pour se joindre notre équipe de service dynamique. En tant que Coordinateur (trice), vous serez le premier point de contact pour les clients et les sous-traitants. C'est un environnement au rythme rapide, nous recherchons donc quelqu'un qui carbure à travailler sous pression.

À quoi ressembleront vos journées en tant que Coordinateur (trice) de services?
- Acheminer le trafic quotidien de l'équipe de service et trier en conséquence: Billets de service, appels téléphoniques, courriels
- Être sur appel le soir et fin de semaine pour les appels urgents approximativement 1 semaine par mois
- Gérer les horaires des techniciens de service internes
- Gérer le calendrier des sous-traitants au besoin
- Créer des devis de main-d'œuvre
- Créer des factures de main-d'œuvre
- Créer des ordres de service Traitez avec des clients partout en Amérique du Nord

**Avez-vous ce qu'il faut pour être un(e) excellent(e) répartiteur(trice) de services chez Smardt?**
- Bonne attitude / énergie
- Compétences sociales
- Résilience sous stress
- Capacité à effectuer plusieurs tâches à la fois
- Fortes compétences organisationnelles
- Esprit d'équipe
- Maîtrise de l'anglais et du français (écrit et parlé)
- Expérience en répartition ou en triage (un atout)
- Maîtrise d'Office365 (un atout)
- Maîtrise de Microsoft Navision (NAV) (un atout)
- Maîtrise de l'espagnol (un atout)
- ____________

**Are you a bilingual professional looking for a new challenge? Do enjoy providing great service to customers?**

We are looking to hire a Service Coordinator to join our dynamic Service team. As our Dispatcher, you will be the first point of contact for customers and subcontractors. This is a fast-paced environment, so we are looking for someone who gets energized by working under pressure.

**What will your days look like?**
- Route daily Service team traffic and triage accordingly, including:

- Service tickets
- Phone calls
- Being on-call to answer urgent Service calls approximately 1 week per month
- Manage schedules of internal Service technicians
- Manage schedule of subcontractors as required
- Create labor quotes
- Create labor invoices
- Create Service Orders
- Deal with customers throughout North America

**Do you have what it takes to be a great Service Dispatcher at Smardt?**
- Great attitude/energy
- People skills
- Resilience under stress
- Ability to multitask
- Inherent organizational skills
- Team player
- Fluent in English and French (written and spoken)
- Dispatching or triage experience (an asset)
- Office365 proficiency (an asset)
- Microsoft Navision (NAV) proficiency (an asset)
- Proficiency in Spanish (an asset)

  • Service Coordinator

    5 days ago

    Dorval, Canada Alta Material Handling Full time

    **ENGLISH** Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award-winning team! We provide our employees with the following tools and resources to be successful: - Long term Disability...

  • Entry Into Service Coordinator

    1 week ago

    Dorval, Quebec, Canada Bombardier Full time $60,000 - $80,000 per year

    When applicable, Bombardier promotes flexible and hybrid work policies.Why join us?At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and...

  • Coordinator of Educational Services

    2 weeks ago

    Dorval, Canada Lester B. Pearson School Board Full time

    Lester B. Pearson School Board Applications are invited for the position of COORDINATOR OF EDUCATIONAL SERVICES Class 7 Members of the Administrative Staff who wish to be considered for appointment to the above position are invited to make their interest known in writing. NATURE OF THE WORK Participate in the development and execution of Board-level...

  • Entry Into Service Coordinator

    1 week ago

    Dorval, Quebec, Canada Bombardier Full time $80,000 - $120,000 per year

    When applicable, Bombardier promotes flexible and hybrid work policies.Why join us? At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and...

  • Project Manager, administrative support

    3 weeks ago

    Dorval, QC, Canada Lumipro Service d'Éclairage Full time

    Location: Dorval Contract Type: Full Time permanent Start Date: As soon as possible Company Description: Lumipro is a recognized player in the signage installation and lighting solutions field. We provide innovative and high-quality services to enhance our clients' image and visibility. To strengthen our team, we are looking for a dynamic Project Manager who...

  • Bilingual Service Coordinator

    7 days ago

    Dorval, Canada Gunnebo Canada, Inc. Full time

    **Must be located in Canada to submit your resume. We are unable to accept overseas applicants at this time.** As a BILINGUAL Branch Administrator & Dispatcher, your primary role is maintaining optimal office operations, supporting the branch with day-to-day administrative and dispatching tasks. This position is best suited for an independent worker who...

  • Coordinator, Avionics

    1 week ago

    Dorval, Canada Skyservice Business Aviation Full time

    **SKYSERVICE BUSINESS AVIATION** Skyservice is a North American leader in business aviation. Built on the key principles of safety and service excellence, we provide a full service experience from Aircraft Management, Aircraft Charter, Maintenance and Aircraft sales from our Fixed Base Operations that span Canada and the western United States. People and...

  • Change Management Coordinator

    4 weeks ago

    Dorval, Canada Bombardier Full time

    Change Management Coordinator - Business Aviation, In Service Supplier Management Join to apply for the Change Management Coordinator - Business Aviation, In Service Supplier Management role at Bombardier. When applicable, Bombardier promotes flexible and hybrid work policies. Why join us? At Bombardier, we design, build and maintain the world’s...

  • Maintenance Coordinator

    1 week ago

    Dorval, Quebec, Canada Starlink Aviation Full time US$10,000 - US$15,000 per year

    Are you passionate about aviation and operational coordination?Starlink Aviation is looking for a Maintenance Coordinator to play a key role at the heart of our operations. As a central point of contact between technical teams, flight operations, and internal services, you will contribute directly to ensuring the availability and safety of our fleet. If you...

  • Maintenance Coordinator

    1 week ago

    Dorval, Quebec, Canada Starlink Aviation Full time $55,000 - $85,000 per year

    Are you passionate about aviation and operational coordination?Starlink Aviation is looking for a Maintenance Coordinator to play a key role at the heart of our operations. As a central point of contact between technical teams, flight operations, and internal services, you will contribute directly to ensuring the availability and safety of our fleet. If you...