Entry Into Service Coordinator

When applicable, Bombardier promotes flexible and hybrid work policies.

At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise. 

With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following: 

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary 
• Retirement savings plan 
• Employee Assistance Program  
• Tele Health Program

Reporting to the Entry into Service Manager, you will be responsible for monitoring and coordinating all Entry-into-Service support activities, resulting in a successful Entry-into-Service experience for business aircraft customers. 

In your role, you will:

•    Be required to monitor and communicate Entry into Service delivery skylines to management and Business Aircraft stakeholders. 

•    Collaborate with the Customer Response Team, Sales & Contracts, Customer Support and Customer Account Management organizations to ensure customer operational needs and challenges are well understood and act accordingly to fulfill their requirements.

•    Interface with the cross-functional departments to establish the budgets and strategic plan for implementing Entry-into-Service project initiatives.

•    Manage project activities in terms of deliverables, cost and billing reconciliation.

•    Initiate and maintain performance matrix (governance) pertaining to the departmental objectives/results.

•    Monitor the budgetary aspects of all Entry-into-Service activities and report accordingly.

•    You have a Project Management, Business Administration or Commerce degree, or the equivalent, with a minimum of three (3) years of experience in the aerospace industry, preferably in a customer service environment.  

•    You have excellent communication and organizational skills. 

•    You are customer oriented, have strong leadership skills and excellent facilitation and influence skills.

•    You can get things done in a collaborative environment.

•    You are capable of working in a fast-paced environment. 

•    You have a robust work methodology and understand priorities.

•    You have the ability to adapt and deal with a changing set of priorities, if the situation arises

Now that you can see yourself in this role, apply and join the Bombardier Team

Please note: You don't need all the skills, knowledge, and experience listed to apply for this position. We're not looking for the perfect candidate, we're looking for great talent and passionate individuals. 

Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age, immigration status, disability or other applicable legally protected characteristics to apply.

Job  Entry Into Service Coordinator 

Primary Location Administrative Centre (CA)

Organization  Aerospace Canada

Shift  Day job

Employee Status Regular 

Requisition Entry Into Service Coordinator