Front Desk Agent/ Night Auditor

2 weeks ago

London, Canada Best Western London Airport Inn & Suites Full time

**Summary**

We are seeking a Front Desk Clerk/Night Auditor to join our team at Best Western. In this role, you will be the first point of contact for our guests, providing exceptional customer service and ensuring smooth operations during the night shift. Your contributions will be vital in maintaining our commitment to hospitality excellence.

**Responsibilities**
- Greet guests warmly upon arrival and assist with check-in and check-out procedures.
- Manage reservations and handle guest inquiries efficiently.
- Perform night audit duties, including balancing accounts and preparing reports.
- Ensure the front desk area is clean, organized, and welcoming at all times.
- Provide information about local attractions, services, and hotel amenities to enhance guest experience.
- Handle guest complaints or issues promptly and professionally.
- Other duties as assigned by manager or supervisor.

**Requirements**:

- Previous experience in hotel front desk or customer service roles is preferred.
- Strong communication skills with a focus on customer satisfaction.
- Ability to work independently during night shifts while maintaining attention to detail.
- Familiarity with hotel management software is an asset.
- Bilingual or multilingual abilities are a plus.

**Job Types**: Full-time, Part-time, Internship / Co-op

Pay: $17.20-$18.00 per hour

**Benefits**:

- Discounted or free food
- On-site parking
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

**Experience**:

- HOTEL FRONT OFFICE: 1 year (preferred)

Work Location: In person

  • Hotel Front Desk Agent/night Auditor

    1 week ago

    London, Canada Comfort Suites London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

  • Hotel Front Desk Agent/night Auditor

    2 weeks ago

    London, Canada Comfort Suites London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

  • Night Auditor/front Desk Agent

    2 days ago

    London, Canada Staybridge Suites London Full time

    **Duties and Responsibilities** **_Reporting to the Guest Services Manager, the Guest Service Agent/Night Audit will: _** - Prepare the daily night audit proceedings and system back-ups - Audit, balance and report on all cash and credit operations to include but not limited to checks, over/short figures, deposits, counts, house charges, postings, etc. and...

  • Front Desk Agent

    2 weeks ago

    London, Canada TownePlace Suites By Marriott London Ontario Full time

    **This position is a part time to full-time position, must have a work permit and already living in Canada.** **The Front Desk Agent / Hotel Night Auditor will be responsible for greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Other duties will include...

  • Night Auditor/front Desk Agent

    2 weeks ago

    London, Canada Allure Hotel & Suites London Full time

    Under the supervision of the Guest Service Manager, Guest Service Agents/Night Auditors will promptly answer reception switchboard and phones, acknowledge all guests, handle reservations, arrivals, sales transactions departures, reports, and provide excellent communications and impressive guest service. **_RESPONSIBILITIES_** - Provide noticeably...

  • Night Auditor

    2 weeks ago

    London, Canada Four Points by Sheraton Hotel & Suites London ON Full time

    We are looking for a friendly **Night Auditor** to undertake front office duties at Four Points By Sheraton London. **Position Objective** - Ensures all guests feel welcome and comfortable whenever they have contact with the Front Office department. - Creates a professional impression, acting as an ambassador for the Property. - Ensures all financial...

  • Hotel Front Desk Agent/night Auditor

    2 weeks ago

    London, Canada Motel 6 London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

  • Hotel Front Desk Agent/night Auditor

    2 days ago

    London, Canada Motel 6 London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

  • Hotel Front Desk Agent/night Auditor

    1 week ago

    London, Canada Quality Suites London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...

  • Hotel Front Desk/night Auditor

    7 days ago

    London, Canada Motel 6 London Full time

    You will be responsible for the following: - Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner -...