Business Analyst

**The Team you are Joining - Who We Are**:
The Halton Regional Police Service contributes to the safety and well-being of more than 620,000 residents in Halton Region which includes the Towns of Milton, Halton Hills and Oakville, and the City of Burlington. It is our continual pursuit of excellence that keeps Halton at the forefront of policing and as a leader in the public safety arena. Through upstream approaches, partner collaboration, training, community engagement and a strong focus on inclusion and diversity, we have been able to maintain Halton’s status as the safest Canadian municipality with a population of 100,000 or more. This is exemplified through deep collaboration between our growing team of over 1,100 members and our residents, businesses, non-profit organizations, and municipal governments.

The Information Technology team is looking for a new Business Analyst (6 month contract with the possibility of future extensions) to play a pivotal role in supporting the needs of our Service. This is your opportunity to join a team committed to continued leadership in community safety, contribute to the community in a meaningful way and drive continuous improvement in our growing and progressive organization.

**About the Role - How you will Contribute to the Service**:
You are responsible for reviewing, analyzing and evaluating business processes, systems and user needs for planned projects. You will propose and implement technical and business process changes. Implement assigned projects ensuring they are delivered on time and on budget with assigned resources.

Key responsibilities include but are not limited to:

- Partners with users and project stakeholders to review and analyze business processes and identify needs.
- Obtains sign-off from users on specifications and project deliverables.
- Acts as Project Manager for assigned projects. Prepares project plans and schedules work. Assign tasks to project team members and ensures quality and completion of tasks. Tracks and reports on progress and variances. Provides support on project issues. Recommends solutions. Escalates issues as appropriate.
- Plans budget and develops and completes procurement process and contract renewals for individual projects. Tracks budget, purchases, and vendor equipment loans. Reports on project expenses.
- Contributes to the design and executes test plans to ensure business requirements and functional specifications are implemented properly and meet objectives.
- Analyzes department production and makes recommendations to redesign business workflow as appropriate.

**What you will Bring to the Role**:

- Excellent problem-solving skills to come up with innovative solutions or resolve problems by developing new concepts, models, frameworks or approaches to meet business objectives.
- Demonstrated ability to provide exceptional customer service to internal and external stakeholders.
- Superior organization and planning skills. Can effectively set, communicate and monitor priorities for activities all while evaluating processes and results. Can make appropriate adjustments to the plan.
- Demonstrated ability to work in a team environment. The ability to capitalize on opportunities and address challenges presented by the diversity of team talents. Be able to assume personal responsibility and follow up on commitments (e.g. coordinates the work of consultants or contractor on specific projects to ensure compliance with project deadlines.)
- Excellent verbal and written communication skills including the ability to adapt content, style, tone and medium of communication to suit the target audience’s language and level of understanding (i.e. business processes, needs, business cases, process/work flows, test plans, specifications, and project deliverables).
- Is adaptable and able to think diversely and “outside the box” to try new strategies that may differ from established approaches.

**Education, Certifications and Qualifications**:

- Minimum community college diploma required in computer systems, business administration or a related field.
- Knowledge of Project Management methods and tools.
- Business Analysis certification is considered an asset.
- Previous experience coordinating the work of others in a non-supervisory capacity by ensuring the quality of the work of consultants and contractors compliant with contract requirements is considered an asset.

**Previous Experience, Knowledge and Skills**:

- Minimum three years’ experience required in project management, business analysis or a related field.
- Good grasp of business process re-engineering, organizational change management, gap analysis, and issue management.

Note: The successful applicant will need to pass a background check to the satisfaction of the Service which will include reference checks with previous employers, verification of educational achievements, and a criminal background screen.

**What We Offer**:
We offer the opportunity to jo