Change Lead, Enterprise Change Enablement

Job ID : 6387
Category : Human Resources
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : Waterloo, Canada

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leader’s partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

**What you’ll be doing**
- This role will report to the AVP, Enterprise Change Enablement in our Human Resources Business Unit.
- Based on solid change management principles, work closely with initiative owners/senior leaders to analyze project/program requirements and outcomes to determine change strategy and recommend a plan that builds awareness, desire, knowledge, ability and reinforcement of the required changes.
- Manage the execution of the change strategy and plan for large-scale transformation initiatives, working with initiative owners/business leads and partnering with our HR Business Partners, Integrated Markeing and Communications, and Learning and Development teams as required.
- Through participation in regular Enterprise Change Enablement Office meetings, bring forward business unit knowledge, escalate issues, share lessons learned, and assess future ways of working to improve our organization wide offering.

**What you bring**
- 8-10 years’ experience working through strategy, design, design, development, and implementation of large-scale transformation initiatives with a focus on the impact to people, processes, technology, and organizational structure.
- Expertise and experience in change management principles, methodologies and organizational communication.
- Strong experience providing project management support (estimation, strategic planning, scope management, tracking and oversight, status reporting)
- Very proficient in using Powerpoint to create compelling stories and/or effectively communicate information.
- Highly energetic and delivery focused, with the ability to deliver quality results.
- Strong communication skills.
- Positive, collaborative approach with the ability to lead and influence when issues arise.
- An effective change agent who possesses the influencing skills needed to help the organization adopt new ways of thinking and to embrace more sophisticated business tools.
- Ability to identify, articulate and drive issues to resolution.
- PROSCI certification is an asset.

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**Go ahead and expect a lot — you deserve it, and we’ve got it**:

- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Background checks**
This role requires successful clearance of a background check (including criminal checks and leadership references).

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