Administrative Assistant

6 days ago

Kitchener, Canada Phoenix Physiotherapy and Rehab Clinic Full time

**Job Overview**

**Duties**
- Perform general office duties including scheduling, payment collection, and managing correspondence with patients.
- Answer phone calls and direct inquiries to the appropriate personnel while maintaining a professional demeanor.
- Greet visitors at the front desk and provide exceptional customer service.
- Assist in scheduling appointments and managing calendars for staff members.
- Maintain accurate records and databases to ensure efficient data management.
- Operate office equipment such as copiers, fax machines, and phone systems to facilitate daily operations.
- Assist physiotherapist with patient removal from modalities such as Traction or Inversion tables.

**Skills**
- Experience with extended health insurance and WSIB billing
- Strong customer service skills with the ability to communicate effectively with clients and team members.
- Experience as a dental receptionist or in a similar administrative role is preferred but not required.
- Excellent organizational skills with attention to detail to manage multiple tasks simultaneously.
- Ability to work independently as well as collaboratively within a team environment.
- Familiarity with front desk operations and general office procedures is advantageous.

**Job Types**: Full-time, Part-time

Pay: $17.20-$20.00 per hour

Expected hours: 20 - 40 per week

**Benefits**:

- On-site parking

Schedule:

- 10 hour shift
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Kitchener, ON N2H 2P5: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Have you worked in a healthcare clinic setting before?

**Experience**:

- Administrative: 1 year (preferred)

**Language**:

- English (required)

**Location**:

- Kitchener, ON N2H 2P5 (preferred)

Work Location: In person

Expected start date: 2025-03-10

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