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Customer Service Administrative Assistant

2 weeks ago

Oshawa, Canada Durham Region Non Profit Housing Corporation Full time

**Position**: Customer Service Administrative Assistant

**Position Reports To**:Manager, Tenant & Housing Services

**Compensation**:Annual Salary, group benefits and OMERS pension

**Work Location**:Head Office, 28A Albert Street, Oshawa, ON

**Work Hours**:Monday - Friday 8:30 a.m. - 4:30 p.m.

**ABOUT DURHAM REGION NON-PROFIT HOUSING CORPORATION**:
Durham Region Non-Profit Housing Corporation is a social and affordable housing provider located throughout Durham Region. We are home to approximately 1200 rental units within 19 residential properties. Our portfolio includes 8 high-rise and 11 combination low-rise apartments / townhome sites throughout the Region.

The mission of Durham Region Non-Profit Housing Corporation is to help meet the housing needs of the Region’s diverse population through the provision of a practical, well-maintained and affordable housing portfolio integrated within the community. The Corporation assists with related services to support residents in their housing.

**JOB DESCRIPTION**:
As **Customer Service Administrative Assistant** you will be providing a wide range of core administrative related tasks and support to others in the organization including Managers, Superintendents, other employees, tenants and suppliers (our customers) as required. This position performs front desk reception duties, coordinates office technology, provides statistical and analytical reports and key administration tasks in support of tenant services and other departments as required.

The **Customer Service Administrative Assistant** is required to multi-task, be accurate and possess an upbeat positive attitude. At first point of customer contact, seek expedited response and resolution in support of laser focused customer service.

**QUALIFICATIONS**:

- Minimum grade 12 education, Business or Office Administration, Social Services, HR diploma or certificate is an asset
- 3 years relevant experience
- Satisfactory Police Security Clearance for Vulnerable Sector

**CANDIDATE PROFILE**:

- excellent organizational skills,
- the ability to work as part of (and support to) a team,
- able to communicate effectively verbally and in writing,
- the skill to prioritize workloads in an ever changing environment,
- possess the ability to provide superior service to a diverse and sometimes marginalized population.
- respect for confidentiality is a must as well as professional conduct and safe working practices.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care

Schedule:

- Monday to Friday

COVID-19 considerations:
Formalized COVID-19 precautions are in place for employees and customers.

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 3 years (preferred)