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Temporary Administrative/customer Service Clerk
2 weeks ago
A progressive city of 187,800 people located just a short 30-minute drive from Toronto, the _**_City of Oshawa_**_ is one of Canada’s fastest growing communities that is exceptionally positioned to live, work, learn and invest. Its strategic pursuit of sustainable growth, excellent community service delivery and co-operative partnerships have enhanced its quality of life advantage, while maintaining a strong commitment to financial stewardship._
**Posting Number**:003179
**Job Title**: Temporary Administrative/Customer Service Clerk
**City**: Oshawa **Province**:Ontario
**Shift Work Required**:Yes
**Posting End Date**:2025/12/31
**Responsibilities may include**:
- General office support including receiving and responding to requests and inquiries, screening and directing telephone calls, shipping and receiving, distributing mail and courier packages, photocopying, maintaining office supplies
- Filing of branch documents and maintaining information in accordance with the Corporate Records Management Program
- Process financial transactions for City services and programs, perform various related cash control and reconciliation functions
- Prepare, edit and format a variety of documents while ensuring that the Corporation’s accessibility standards are met
- Maintain and update databases and worksheets
- Process invoices and create purchase requisitions
- Arrange meetings, facility bookings and registrations, meeting minute preparation
- Performing other administrative duties as assigned
**Requirements**:
- Demonstrated knowledge and skills of generally accepted administrative practices and procedures normally associated with an Office Administration College Certificate, plus one (1) year of relevant administrative and customer service experience; or have the equivalent combination of education and relevant experience
- Demonstrated customer service experience along with effective conflict resolution and communication skills to deal effectively and courteously with the public and staff
- An ability to respond to inquiries by telephone, in person and in writing
- Excellent interpersonal skills with the ability to establish and maintain positive working relationships
- Strong organizational and problem-solving skills and the ability to work independently, quickly and competently with frequent interruptions in a multi-task environment
- Possess a willing and co-operative attitude and have the ability to maintain the confidentiality of information, exercise judgement and tact in dealing with sensitive matters and responding to inquiries
- Personal qualities of maturity and reliability are required
- The City of Oshawa is situated on lands and waters within the Williams Treaties Territory, home to seven First Nation communities of the Michi Saagiig and Chippewa Anishinaabeg, who have cared for and maintained these lands from time immemorial and continue to do so to present day. _
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