Concierge

2 weeks ago

Vancouver, Canada Holt Renfrew Full time

Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development. **Concierge** The **Concierge** provides superb customer service to all Holt Renfrew clients within an environment that meets the highest standards. **Specific responsibilities include (but are not limited to) the following**: - Provide a consistently excellent level of customer service to all clients by acting as their ambassador. - Maintain expert knowledge of store and where product is located. - Resolve standard customer service issues within policy. - Respond to internal and external client inquiries and/or complaints within 24 hours. - Process gift cards for all internal and external clients. - Process online pick-up orders and returns t - Support client services department as required. - Provide support to sales floor by being POS super users. - Develop and maintain effective relationships within concierge community in order to provide our clients with the ultimate service experience. - Develop and maintain effective relationships with concierge vendors (florists, ticket brokers, car rentals, restaurants, etc.). - Maintain expert knowledge of "The Best" of local community and city. - Attend concierge events and information sessions. - Assist with and participate in all store events - creation of lists, collecting of tickets, RSVPs, etc. - Maintain - Respond to all event related inquiries in a timely manner. - High school diploma - Previous experience in customer service environment - Good working knowledge of computer software (Word, Excel, Outlook, etc.) **The measures of success**: - Monthly One-on-one - Random audits - Regular update training - New services being offered - Event walk throughs - Random checks

  • Concierge

    2 weeks ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **Job description**: Join our team of residential condominium concierge and security service specialists in Surrey (close to skytrain). **CMI Concierge and Security Inc.** is Vancouver's Premier Provider of Concierge and Security Services to Condominium Residences. We are expanding our services and we are looking for a **Full-time night concierge in...

  • Concierge

    1 week ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **Concierge Full-time/Part-time Graveyard - (NOC 65312)** Are you looking for a workplace that values collaboration, growth, and support at every step of your career? Welcome to CMI Concierge & Security, where we believe that our success starts with taking care of our greatest asset - our people. Here, you’ll find a dynamic team that encourages...

  • Concierge

    4 days ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **Job Title**: Residential Apartment Concierge **Location**: Richmond **Shifts**: Saturday and Sunday 7:30-3:30 pm, Monday and Tuesday from 3:30 PM - 11:30 PM **Full-time**: 32 hours per week **Pay Rate**: $18.50 per hour **Company Overview** At CMI Concierge & Security, we have been providing exceptional concierge and security services to the Greater...

  • Head Concierge

    7 days ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **HEAD CONCIERGE, CONDOMINIUM**: - Team Lead / Front Desk Supervisor_ We are welcoming a skilled concierge professional to lead our team in a residential strata building in Vancouver. Bring your passion for customer service and proven experience as a supervisor to this important role. We are expanding. Grow your career with us. **Position Summary** The...

  • Head Concierge

    1 week ago

    Vancouver, Canada Centrum Concierge and Security Ltd. Full time

    **HEAD CONCIERGE/TEAM LEAD: RESIDENTIAL STRATA BUILDINGS** **The Concierge Manager will work directly with our Operations Management Team in ensuring smooth operations in their designated site(s). They hold a key leadership role in their building(s), overseeing all aspects of client relations with residents, property managers, building staff, contractors...

  • Concierge

    6 days ago

    Vancouver, BC VZ H, Canada CMI Concierge and Security Full time

    Concierge Part-time Friday, Saturday and Sunday 3 pm to 11 pm - South SurreyAre you looking for a workplace that values collaboration, growth, and support at every step of your career?Welcome to CMI Concierge & Security, where we believe that our success starts with taking care of our greatest asset – our people. Here, you'll find a dynamic team that...

  • Head Concierge

    2 weeks ago

    Vancouver, Canada CMI Concierge & Security Inc. Full time

    **Front Desk Supervisor** Are you looking for a workplace that values collaboration, growth, and support at every step of your career? Welcome to CMI Concierge & Security, where we believe that our success starts with taking care of our greatest asset - our people. Here, you’ll find a dynamic team that encourages innovation and truly supports each...

  • Security Concierge

    2 weeks ago

    Vancouver, BC VZ G, Canada Centrum Concierge & Security Ltd. Full time

    We are expanding our team and are currently looking for HIGH PROFILE Security Concierge team members for:FULL-TIME Security Concierge roles.Must be available for evening and overnight workSchedule - Night 11:00PM - 7:00AM or 12:00AM - 8:00AMDuties:Maintain the security and safety of the premises by conducting proactive security patrolsProvide superior...

  • Concierge Part-Time Weekends Morning Shift

    6 days ago

    Vancouver, BC VZ H, Canada CMI Concierge and Security Full time

    Concierge Part-time Weekends Morning - South SurreyAre you looking for a workplace that values collaboration, growth, and support at every step of your career?Welcome to CMI Concierge & Security, where we believe that our success starts with taking care of our greatest asset – our people. Here, you'll find a dynamic team that encourages innovation and...

  • Concierge

    1 week ago

    Vancouver, Canada Holt Renfrew Full time

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and...