Call Center Agent

1 week ago


Toronto, Canada Nurshq Services LLC's Full time

**Key Responsibilities**:

- Resolve customer complaints and provide accurate information.
- Process orders, returns, and transactions.
- Meet performance metrics such as call handling time and customer satisfaction.
- Maintain accurate records of interactions.

**Requirements**:

- High school diploma or equivalent.
- Previous customer service or call center experience (preferred).
- Strong verbal and written communication skills.
- Ability to handle a high volume of calls professionally.
- Basic computer proficiency.


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