Call Center Agent
1 week ago
**Key Responsibilities**:
- Resolve customer complaints and provide accurate information.
- Process orders, returns, and transactions.
- Meet performance metrics such as call handling time and customer satisfaction.
- Maintain accurate records of interactions.
**Requirements**:
- High school diploma or equivalent.
- Previous customer service or call center experience (preferred).
- Strong verbal and written communication skills.
- Ability to handle a high volume of calls professionally.
- Basic computer proficiency.
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