Office Professional

2 days ago

Regina, Canada Mr. Rooter of Regina Full time

**Benefits/Perks**:

- Flexible work schedule
- Paid vacation/holidays*
- Incentive-based pay and bonuses*
- Advancement opportunities
- Uniforms
- Professional development opportunities
- Varies by Franchise Location**Company Overview**:Mr. Rooter Plumbing’s proven systems make it easy for our plumbers to achieve their goals, whether financial, professional and/or personal. Mr. Rooter implements our Code of Values of Respect, Integrity, and Customer Focus while having Fun in the Process, making it a place you will be proud to work for.If you are looking to take your career to the next level, you have the desire to learn a system that helps you become the best in the industry, and you have the grit and persistence to make things happen, we want you**Specific Responsibilities**:

- Process inbound customer calls with the goal to book service appointments
- Perform outbound customer calls as needed to follow-up, reschedule appointments, etc.
- Maintain communication with Mr. Rooter Plumbing Service Professionals to maintain efficiency.
- Dispatch Mr. Rooter Plumbing Service Professionals to customer locations
- Cash/payment management/handling
- Data entry
- Customer invoice administration
- Basic book keeping

**Job Requirements**:You will be asked to perform office/clerical duties to ensure internal paperwork is processed correctly, phone calls are answered timely, customers are communicated with efficiently, and Mr. Rooter Plumbing Service Professionals are effectively dispatched to customer locations.
- Able to lift 25lbs
- Customer-focused attitude
- Proficiency to navigate tablet-based technology
- Professional appearance and personality
- Positive attitude with a desire to learn with the best
- Team player who can work independently
- Work within a team to resolve potential customer issues

**Desired Experience**: High school diploma or general education degree (GED) and a minimum of one year work experience and/or training: or equivalent combination of education and experienceThere’s a reason Mr. Rooter® Plumbing has been around since 1968 - we’re the best of the best. Work with Mr. Rooter® Plumbing and you’ll have access to the latest technology and top-of-the-line equipment, all so you can tackle the toughest jobs faster. Behind the colorful uniforms and branded vans are pros who get the job done right the first time. Ready to step up? With hundreds of locations worldwide, each is independently owned and operated. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process
- All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mr. Rooter Plumbing® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.

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