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Operations Manager

3 weeks ago

Mississauga, Canada Combined Petroleum Ltd. Full time

**Operations Manager**
**Company**: Combined Petroleum Limited
**Location**: Mississauga

**Job Type**: Full-Time
**Reports To**: Directors

**Salary: $70,000-$80,000**

**Job Overview**:
**Key Responsibilities**:

- Oversee the entire fuel card program, including issuance, activation, usage monitoring, and customer service.
- Develop and implement operational policies, procedures, and best practices to optimize fuel card operations.
- Collaborate with sales, IT, and finance teams to ensure system integrity, customer onboarding, and account reconciliation.
- Manage customer accounts, including resolving disputes, monitoring usage patterns, and ensuring adherence to limits and controls.
- Conduct regular audits and analysis to detect anomalies, misuse, or fraud, and implement preventive measures.
- Ensure smooth coordination with fuel station partners and monitor network performance.
- Train, supervise, and mentor staff within the fuel card operations team.
- Generate and present regular performance and usage reports for internal stakeholders and management.
- Ensure compliance with company policies and regulatory requirements.
- Identify opportunities for operational improvement and contribute to the development of new fuel card features or services.

**Qualifications**:

- Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s degree is a plus).
- Minimum **5 years of experience** in operations, preferably in fuel card programs, fleet management, or petroleum-related services.
- Strong understanding of fuel card systems, processes, and customer management.
- Proficiency in MS Office Suite and experience with ERP/CRM systems.
- Excellent communication, leadership, and problem-solving skills.
- Ability to analyze data, generate insights, and make data-driven decisions.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Knowledge of regulatory and compliance requirements in the petroleuM/Fuel card industry.

**Why Join Us**:

- Be part of a reputable and growing energy company.
- Play a key role in shaping the fuel card division’s future.
- Work in a collaborative and professional environment with career advancement opportunities.

**To Apply**:
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