Fraud Officer, Client Monitoring

6 days ago

Montréal, Canada Royal Bank of Canada Full time

**What is the opportunity?**

**What will you do?**
- Review NDB alerts and update notifications accordingly
- Record and refer all suspicious files to CIS for review

**What you need to succeed?**

**Must
- have**:

- At least 12 months experience in client service or fraud related environment
- Bilingualism (English and French) required, as you will regularly do business with RBC partners and/or employees across Canada with English and French speaking needs.
- Ability to handle with confidence a high workload environment, while prioritizing and multitasking with a commitment to delivering superior client experience
- Proven interpersonal communication and problem resolution skills
- Able to work a set shift of 8:00am to 8:00pm Monday to Saturday

**Nice-to-have**:

- Mortgage related Fraud experience
- Citadel, Casper, Linx, EIM, Camps, IRIS, Synergy

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Exposure to strong mentorship and leadership examples
- Ability to make a difference and lasting impact

**Job Skills**

Anti-Money Laundering (AML), Credit Analysis, Data Gathering Analysis, Financial Regulation, Fraud Management, Fraud Risk Management, Information Capture, Order Processing, Process Management, Risk Control

**Additional Job Details**

**Address**:
7101 AV DU PARC:MONTRÉAL

**City**:
Montréal

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
PERSONAL & COMMERCIAL BANKING

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-08-13

**Application Deadline**:
2025-08-29

**I**nclusion** and Equal Opportunity Employment**

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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