Residential Leasing Professional

2 weeks ago

Winnipeg, Canada Thorwin Properties Full time

This is a full-time permanent job opportunity working 40 hours a week.

**We offer**:

- Competitive salary depending on qualifications and experience
- A mobile phone for leasing will be provided to you
- Competitive benefits (Health, Dental, Life & Disability Insurance, Health Spending, Company Pension, Free parking, Employee Assistance Program, paid Vacation and Sick time)
- Growing company and Long-term stability
- Coaching and support in a team environment
- Professional growth

We are looking for a talented and motivated Residential Leasing Professional to report to the Marketing Manager. As a Leasing Professional, you will be an integral member of a team, assisting in the development and implementation of unique and creative leasing strategies. The duties include but not limited to:
Key Responsibilities
- Greet and qualify customers on the phone or in person with the view that the result will be a new resident
- Lease suites with specific leasing goals in mind
- Maintain waitlists
- Maintain a database of contact information
- Enhance customer satisfaction and retention
- Complete traffic reports, vacancy reports and related paperwork and submit them to the Property Manager
- Utilize follow-up programs (i.e., thank you cards, calls, etc.) to provide exceptional customer service
- Participate in on-going sales training to improve sales techniques
- Report deficiencies in market ready suites and at the property to management
- Visit competitive properties to stay informed on market conditions and complete monthly competitor reports
- Execute all work in a safe, professional manner in compliance with Occupational Health and Safety Legislation
- Ensure local, provincial & federal laws and regulations are being observed at the community
- There may be weekends and / or overtime required

**Qualifications**:
Education & Experience
- High School Graduate; Post-Secondary Education an asset
- A minimum of 2 years’ experience in a sales or customer service role is required

**Knowledge, skills, and abilities**:

- Strong aptitude for sales and customer service
- Above average communication skills, written and verbal
- Proficient computer skills and knowledge of Microsoft Office (Word, Excel, and Outlook)
- Possess strong interpersonal skills and organizational skills
- High degree of professionalism and dedication to all stakeholders
- Must be flexible and adaptable to meet responsibilities as required
- Appearance must be neat, clean, and professional
- Highly organized, results oriented and ability to work in a multi-functional team environment.
- Ability to thrive in a fast-paced environment while ensuring high standards of work.
- Security clearance required upon offer of employment

Other
- Valid Manitoba Driver's License and reliable vehicle for use in visiting multiple locations throughout the city when needed.

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