988 Crisis Call Center Supervisor

1 week ago

Aurora, Canada Your Support Services Network Full time

**About the Organization**

Are you interested in making a difference?
Are you looking to instill hope and inspire change?

Your Support Services Network (YSSN) is a non-profit charitable organization that offers competitive compensation packages. We also know that a job is more than a pay cheque. We offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they've helped people with mental illness, developmental disabilities, complex support needs and their families or caregivers find meaningful connections to help them live their best life.

**Employees can take advantage of many opportunities**:

- A Hybrid work arrangement that blends work from home with time in community or the office and the ability to flex or compress your work hours.
- A commitment to providing our employees with internal career opportunities through lateral position changes in our growing programs.
- In-house training, and external training for courses related to employees' current positions or to prepare them for other roles within our organization.
- A commitment to furthering our efforts in Diversity, Equity, Inclusion and Belonging through an active Steering Committee.
- Recognition programs including long-term service awards and idea recognition.
- An active Wellness Committee that promotes and organizes yoga sessions, mindfulness moments, fun contests, lunch-and-learn events and seminars.

We didn't become one of Canada's top non-profit employers of choice without a lot of thought, care and consideration for our team. Our supportive and collaborative workplace balances engaging and challenging work with personal development and a commitment to wellness.

**Description**
**One Full-Time Contract to March 31, 2025 **(with the possibility of extension or becoming permanent)

**Position Requirements**
- Bachelors degree in Social Work or related discipline (i.e. Health Sciences)
- Minimum five years related experience
- Minimum two years supervisory experience
- Management and leadership experience in community development and systems planning
- Experience in providing clinical support to staff in an individual and group setting
- Project Management/Implementation experience is an asset
- Counselling, crisis prevention and intervention experience
- Sound knowledge of the population and pertinent legislation
- Francophone or second language is considered an asset
- Registration with a relevant Ontario College an asset
- Knowledge and significant use of Psychosocial Rehabilitation practices
- The successful applicant will be required to provide a police clearance that meets agency standards
- A valid G Drivers License, access to a reliable vehicle and business use insurance coverage, OR access to reliable transportation.

**Posting Closes: Thursday October 4th at 4:00 pm EST**
**Starting Hourly Rate: $37.00 / Hour + $2.75 / Hour Premium**
**Office Hours: Monday - Friday - 8:30 am - 4:30 pm**
**Office Expectations: For team coverage, meetings, and trainings when required.**

**EOE Statement**

At YSSN, we're committed to providing a healthy, safe and respectful workplace where diversity and inclusive approaches are recognized assets.

Our Vision
A Meaningful Life for All: Relationships, Community, Well-Being.

Our Mission
Communicate. Connect. Collaborate.

EaMuk8lTuj

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