988 Crisis Call Center Supervisor

2 weeks ago

Aurora, Canada Your Support Services Network Full time

**About the Organization**

Are you interested in making a difference?
Are you looking to instill hope and inspire change?

Your Support Services Network (YSSN) is a non-profit charitable organization that offers competitive compensation packages. We also know that a job is more than a pay cheque. We offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they've helped people with mental illness, developmental disabilities, complex support needs and their families or caregivers find meaningful connections to help them live their best life.

**Employees can take advantage of many opportunities**:

- A Hybrid work arrangement that blends work from home with time in community or the office and the ability to flex or compress your work hours.
- A commitment to providing our employees with internal career opportunities through lateral position changes in our growing programs.
- In-house training, and external training for courses related to employees' current positions or to prepare them for other roles within our organization.
- A commitment to furthering our efforts in Diversity, Equity, Inclusion and Belonging through an active Steering Committee.
- Recognition programs including long-term service awards and idea recognition.
- An active Wellness Committee that promotes and organizes yoga sessions, mindfulness moments, fun contests, lunch-and-learn events and seminars.

We didn't become one of Canada's top non-profit employers of choice without a lot of thought, care and consideration for our team. Our supportive and collaborative workplace balances engaging and challenging work with personal development and a commitment to wellness.

**Description**
**One Full-Time Contract to March 31, 2025 **(with the possibility of extension or becoming permanent)

**Position Requirements**
- Bachelors degree in Social Work or related discipline (i.e. Health Sciences)
- Minimum five years related experience
- Minimum two years supervisory experience
- Management and leadership experience in community development and systems planning
- Experience in providing clinical support to staff in an individual and group setting
- Project Management/Implementation experience is an asset
- Counselling, crisis prevention and intervention experience
- Sound knowledge of the population and pertinent legislation
- Francophone or second language is considered an asset
- Registration with a relevant Ontario College an asset
- Knowledge and significant use of Psychosocial Rehabilitation practices
- The successful applicant will be required to provide a police clearance that meets agency standards
- A valid G Drivers License, access to a reliable vehicle and business use insurance coverage, OR access to reliable transportation.

**Posting Closes: Thursday October 4th at 4:00 pm EST**
**Starting Hourly Rate: $37.00 / Hour + $2.75 / Hour Premium**
**Office Hours: Monday - Friday - 8:30 am - 4:30 pm**
**Office Expectations: For team coverage, meetings, and trainings when required.**

**EOE Statement**

At YSSN, we're committed to providing a healthy, safe and respectful workplace where diversity and inclusive approaches are recognized assets.

Our Vision
A Meaningful Life for All: Relationships, Community, Well-Being.

Our Mission
Communicate. Connect. Collaborate.

EaMuk8lTuj

  • Relief) 988 Suicide

    2 weeks ago

    Aurora, Canada Your Support Services Network Full time

    At Your Support Services Network (YSSN), we believe in making a difference. As a non-profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs—helping them build meaningful connections and live their best lives. **Job Opportunity** **(Relief) 988 Suicide & Crisis Help Line** - **...

  • 988 Suicide & Crisis Help Line

    1 week ago

    Aurora, Ontario, Canada Your Support Services Network Full time

    At Your Support Services Network (YSSN), we believe in making a difference. As a non-profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs—helping them build meaningful connections and live their best lives.Job Opportunity(Relief) 988 Suicide & Crisis Help LineLocation:...

  • Crisis Response Worker: 9-8-8 Call Center

    3 days ago

    Aurora, Canada York Support Services Network Full time

    **Crisis Response Worker: 9-8-8 Call Center - Relief Positions** The 9-8-8 Crisis Response Worker provides immediate assessment and support to individuals who call the 9-8-8 call line. The 9-8-8 call line is a national mental health call line for individuals experiencing thoughts of suicide and/or emotional distress. Primary goals of service are to...

  • Crisis Response Worker

    4 days ago

    Aurora, Canada York Support Services Network Full time

    **ONE Full-Time Permanent Position** Crisis Response Worker - CDU - **Day, Evening and Weekend Shifts** The Call Diversion Unit - Crisis Response Worker in collaboration with the York Regional Police Department, work to divert non-emergent mental health and addiction related 911 calls. In collaboration with York Regional Police, the Crisis Response Worker...

  • Crisis Response Worker

    4 days ago

    Aurora, Canada York Support Services Network Full time

    Call Diverision Unit - Relief Positions The Call Diversion Unit - Crisis Response Worker in collaboration with the York Regional Police Department, work to divert non-emergent mental health and addiction related 911 calls. In collaboration with York Regional Police, the Crisis Response Worker will review calls for service that involve mental health and/or...

  • Crisis Response Worker

    1 week ago

    Aurora, Canada York Support Services Network Full time

    Call Diverision Unit - One.3 FTE (one shift per week) permanent position & Relief Positions The Call Diversion Unit - Crisis Response Worker in collaboration with the York Regional Police Department, work to divert non-emergent mental health and addiction related 911 calls. In collaboration with York Regional Police, the Crisis Response Worker will review...

  • Crisis Response Worker

    3 days ago

    Aurora, Canada York Support Services Network Full time

    **Crisis Response Safe Beds and Call Diversion Unit Relief positions** The Crisis Worker Provides telephone and mobile community response to individuals experiencing a mental health crisis. This position will provide support to individuals experiencing a psychosocial crisis in our Crisis Bed Program and support our partnerships with York Regional Police,...

  • Crisis Response Worker

    4 days ago

    Aurora, Canada Your Support Services Network Full time

    At Your Support Services Network (YSSN), we believe in making a difference. As a non-profit charitable organization, we support individuals with mental health challenges, developmental disabilities, and complex needs—helping them build meaningful connections and live their best lives. **Job Opportunity** **Crisis Response Worker - Safe Beds** **One...

  • Garden Center Merchandiser

    3 days ago

    Aurora, Canada JEFFERY'S GREENHOUSES INC Full time

    **Garden Center Merchandiser** (Aurora, #Area5) - 2 Full Time Positions - Seasonal: (early April to mid-July) - Location: Bayview Avenue Aurora, ON L4G 7G1 **If you love flowers & plants, working outdoors and making people smile, we want to meet you!** - Energy and Creativity - Flair for Merchandising and Plants. (has plant knowledge or willing to learn). -...

  • Full Time Temporay Contact Center Agent

    4 days ago

    Aurora, Canada Olameter Corporation Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Contact Center Agent. As a Contact Center Agent, you will be the first point of contact for our customers, providing excellent service and support to ensure customer satisfaction. **DUTIES AND RESPONSIBILITIES** The duties for this position will include, but not be...