Crisis Response Worker: 9-8-8 Call Center

15 hours ago


Aurora, Canada York Support Services Network Full time

**Crisis Response Worker: 9-8-8 Call Center - Relief Positions**

The 9-8-8 Crisis Response Worker provides immediate assessment and support to individuals who call the 9-8-8 call line. The 9-8-8 call line is a national mental health call line for individuals experiencing thoughts of suicide and/or emotional distress.

Primary goals of service are to establish initial contact with callers to the 9-8-8 call line, provide assessment and intervention to stabilize crisis and to support individuals collaboratively in the development of a plan to reduce risk and promote safety and recovery. Through evidence-based mental health interventions, promote relapse prevention and transition to longer term supports and recovery activities where appropriate.
- This position is primarily a remote work environment with monthly in-office team meetings._



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