Digital Media Associate

Canada, Ontario, Kitchener

Applications due: 09 Sep, 2025

**Job Synopsis**

This is an 18 month contract role with an end date of March 31, 2026.
- MCC is a charitable organization that partners with churches and community organizations worldwide to walk with people who are disadvantaged. MCC supports activities that provide emergency assistance, reduce poverty, and promote healthy communities, sustainable living and alternatives to violence. As an internationally recognized NGO, MCC currently serves in more than 45 countries with over 475 partners, 1,000 staff and 40,000 volunteers._

**We thank all applicants for showing an interest in this position. Only those selected to move forward in our hiring process will be contacted.**

**Job Details**

Salaried Employee -Full Time at 1 FTE

**Qualifications**

Required
- Excellent understanding of social media best practices, trends, and metrics.
- Basic understanding of analytics tools (GA4, Meta Insights) and the ability to interpret metrics to support campaign performance reporting.
- Basic photography, videography, and video editing skills (e.g., creating and editing short-form content for social media using Adobe Premiere Rush, Photoshop, or similar tools).
- Strong copywriting, editing, and community engagement skills, with ability to adapt tone across platforms.
- Strong interpersonal skills and a friendly approach with people of all ages and backgrounds. Able to collaborate effectively with Graphic Designers and provide creative input that aligns with brand standards.
- Proficiency with Microsoft 365 Suite, Adobe Creative Cloud basics, and social media scheduling tools.
- Well-organized and self-motivated. Able to meet deadlines on multiple concurrent campaigns through independent and collaborative work.
- Values aligned with MCC’s mission of justice, peace, and global understanding, with ability to represent this voice authentically online.
- Ability to travel to MCC Ontario office and Thrift locations approximately 3 times per year

Preferred
- Familiarity with MCC and MCC Thrift Shops
- Knowledge of the second-hand market, retail trends and merchandising

**Key Responsibilities**

**Digital Strategy & Execution**
- Develop and implement cohesive digital media campaigns that align with MCC Ontario strategic goals, including engagement with youth, support for environmental impact, and expanding online reach
- Work cross-functionally with all departments to support digital storytelling and campaign execution

**Content Creation & Publishing**
- Draft copy, plan posts, and coordinate with Graphic Designers and Marketing Specialists for multimedia content (reels, videos, graphics, blog-style posts, newsletters, etc.)
- Maintain a content calendar across platforms to ensure alignment with key campaigns, awareness weeks, holidays, and internal priorities
- Develop audience-specific content that attracts new audiences and deepens engagement with existing donors, customers, volunteers, and supporters
- Ensure all digital content meets accessibility standards, including captions, alt text and appropriate contrast for visuals

**Digital Advertising & Analytics**
- Plan and execute paid digital campaigns, monitor performance, and optimize for outcomes including engagement, traffic, and conversions
- Use tools such as Meta Ads Manager, Google Ads, and Campaign Monitor to deliver targeted and trackable digital promotions
- Regularly evaluate campaign and content performance, prepare reports, and offer strategic insights for future improvement
- Assist in testing ad variations and content formats to improve engagement and conversions

**Community Engagement & Brand Experience**
- Monitor and manage interactions across digital platforms, responding to questions, comments, and messages in a timely and tone-appropriate manner
- Represent the voice and values of MCC Ontario consistently across all digital spaces
- Elevate positive brand sentiment through intentional engagement, digital storytelling, and authentic presence

**Collaboration & Innovation**
- Contribute to the ideation and development of creative campaigns that grow MCC Ontario’s digital presence
- Stay informed on digital trends and platform updates to keep MCC’s digital content relevant and innovative

**Other**
- Participate in MCCO orientations, provincial meetings, Peace Conference and Staff Development Day
- Participate in a local faith community, being willing to use personal gifts within this community
- Model Nonviolent peacemaking through respectful daily interactions with staff and the public
- Maintain a high level of integrity, reflecting Christian respect and Christ's unconditional love to those with whom you work, including colleagues, partner agencies, the homeless and marginalized
- Serve as a brand advocate for MCC's mission and values in every interaction with partners and donors, being proactive in promoting positive public, staff and volunteer relations.

**Start Date**

07 Oct, 2025