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Manager, Intelligent Automation
3 weeks ago
Manager, Intelligent Automation
Halifax, Canada
**About Citco**
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
**About the Team & Business Line**:
Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
As a core member of our Fund Accounting team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.
**Your** Role**:
Intelligent Automation (IA) is multi-skilled team charged with identifying, building and deploying operational solutions leveraging a suite of emerging technologies, such as Machine Learning, Natural Language Processing, Robotics Process Automation, and Business Process Management, Reconciliation Tools, APIs and Automation.
- You will own execution of multiple concurrent projects end to end
- Maintains project reporting and project plans used for senior management reporting
- Manages Working Group meetings for all assigned projects
- Collaborate with cross-functional teams to create new initiatives and refine existing processes that drive efficiencies
- Creates or reviews documents business requirements, user stories, acceptance criteria and software documentation
- Assess business processes for transformation and/or automation
- Lead discussions with stakeholders to brainstorm solutions and assess feasibility
- Own and review solution design documents clearly articulating as-is and to-be states.
- Document and communicate business outcomes and gains from proposed solutions.
- Perform or review all aspects of the project life cycle including but not limited to: scoping, analyzing, developing solutions, reviewing deliverables, from executing to implementing change.
- Work with stakeholders to rollout solutions to target teams/offices.
- Review product backlog maintenance and grooming to ensure projects are managed effectively.
- Lead Scrum stand-ups, backlog grooming sessions, review and retrospective meetings.
- Ensure takeaways from retrospectives are implemented
- Establish best practices/industry standards while designing solutions
- Perform detailed risk analysis and reporting
- Mentor new employees on Intelligent Automation projects and processes
- Coach and develop staff to perform successfully in their current roles and develop them into management positions
- Weekend testing will be required for releases (new functionality, bugs, enhancements, upgrades); generally one or two releases are scheduled per quarter
**About You**:
- You have 5+ years of experience leveraging agile project management to deliver multiple projects on time and in scope in a fast paced environment
- Possess a strategic mindset and find motivation in creatively solving problems
- Ability to multitask and effectively manage competing priorities
- Undergrad degree in Finance, Accounting, Economics, Mathematics, Computer Science, Information Systems or related fields
- Exceptional communications skills, both written and oral, and the ability to capture a diverse audience
- Ability to work independently and in teams
- Confident leading code reviews, design sessions and reviewing technical documentation
- Experience using JIRA and Confluence to manage projects
- Experience creating user stories, acceptance criteria, design documentation, process flows and wireframes in order to clearly communicate a set of functional requirements.
- Strong business requirement analytical skills with the ability to produce clearly articulated requirements and documents.
- Assets:
- Experience with SmartStream TLM Recs Premium, BluePrism, SAP HANA, AWS
- Key Competencies
- Adaptability
- Leadership
- Quality and Risk Management
- Problem Solving
- Positivity
- Goal Oriented
- Organized
- Communication
- Accountability
- Drive for Results
**Our Benefits**
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.
