Manager, Digital and Corporate Communications

Req Id: 424051

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be at the centre of Bell’s transformation and growth on the Corporate Services team. Enabling our industry-leading businesses requires many teams working collaboratively, such as Corporate Security & Responsibility, Corporate Communications, Human Resources, Procurement, Strategic Business Transformation and Real Estate. You’ll be part of guiding strategic vision and hands-on delivery of the business to drive our business forward and support groups and team members across the entire organization.

At Bell, your insights and experience will make an impact in bringing the best digital connections and next generation services to Canadians. Join us as we transform from a traditional telecommunications company to tech services and digital media leader.

Reporting to the Senior Manager, Corporate Communications, Manager, PR - Digital and Corporate Communications, oversees the digital communications strategy for Bell Media, including for media sites The Lede and Salle de Presse, as well as corporate site BellMedia.ca, and develops initiatives to support and amplify Bell Media’s news and announcements. They provide internal and external communications support for corporate, ad sales, and out-of-home teams and drive the LinkedIn strategy for Bell Media brands and executives.

**Key Responsibilities**:

- Work with the Senior Manager, Corporate Communications on strategy and new ways to support and amplify the work of the Bell Media communications team
- Support internal and corporate communications including executive town halls, notes, newsletters, etc.
- Proactively research and suggest new methods and tools to modernize communications team, with focus on reaching new media contacts and measurable results
- Develop strategies and manage internal and external communications for the Sales team, including notes from leaders to staff and clients, and press releases, pitching
- media, etc.
- Manage communications and PR efforts for the Out-of-Home team, including press releases, pitches, etc.
- Develop a company-wide program for LinkedIn to amplify announcements
- Build specific plans and manage LinkedIn presence for executives and PR brands
- Curate and edit content for The Lede, BellMedia.ca and Today’s Lede Stories
- Identify gaps in content flow and knowledge base among team for The Lede, and third-party media monitoring tools, and proactively suggest new resources/how-to
- documents to bridge the gaps
- Maintain resource and training materials for the communications team
- Compile, edit daily content for Weekly Lede Stories, build a long-term strategy to grow users of The Lede and Weekly Lede Stories
- Act as main point of contact for The Lede, BellMedia.ca, Today’s Lede Stories, and third-party media monitoring resources
- Act as main contact for web design and support company for day-to-day issues concerning The Lede and BellMedia.ca and management of critical path
- Build and maintain relationships with key internal and external stakeholders including Hosting, IT, Digital, Security and Sales as it pertains to The Lede

**Critical Qualifications**
- Business knowledge of Customer Operations call centers
- Ability to effectively communicate and present to executives and directors with a high degree of confidence
- High sense of urgency in responding to inquiries from various stakeholders across the organization
- Strong organizational, detail-oriented and project management skills
- Demonstrated experience in executive communications
- Excellent oral and written skills
- Creative and open minded - able to challenge the status quo and generate new achievable ideas
- Collaborative, flexible and able to juggle multiple projects
- Ability to effectively work in a self-directed manner, and as part of a team
- Demonstrated interpersonal and communication skills suitable for collaborating with multiple stakeholders at all levels of management
- Thrive in a fast paced dynamic environment and eager to contribute to new programs, procedures, ideas and practices while adopting those in place
- Superior networker with strong stakeholder management skills
- Passion for people and energy to succeed
- Proficient in computer skills including Microsoft Excel, PowerPoint and WebEx
- Knowl